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- Tasks: Conduct assessments and create evidence-based reports for PIP claimants.
- Company: Join PFAS, a leading provider of functional assessments in the UK.
- Benefits: Enjoy a competitive salary, hybrid work, and clear career progression.
- Why this job: Make a real impact while using your clinical skills in a supportive environment.
- Qualifications: Must be a qualified Nurse, Physiotherapist, Occupational Therapist, or Paramedic with clinical experience.
- Other info: Full training provided, with opportunities for professional development and improved work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
Looking for a fresh way to use your clinical skills? Are you a Nurse, Physiotherapist, Occupational Therapist, or Paramedic ready to take your career in a new direction? Join PFAS as a Functional Assessor and discover a role where your expertise truly makes a difference. You’ll be part of a forward‑thinking, supportive organisation that values your contribution and invests in your growth. At PFAS, we support over 36,000 people each year and are proud to be one of the UK’s leading providers of functional assessments. Our mission is simple: deliver the right care, the first time, every time.
What’s in it for you?
- A meaningful role helping individuals through the PIP assessment process
- Full training and ongoing support
- Clear career progression into roles such as Clinical Coach, Trainer, or Clinical Manager
- Improved work‑life balance and continued professional development
As a Functional Assessor, you’ll conduct assessments and produce fair, evidence‑based reports for individuals applying for Personal Independence Payment (PIP), as part of the DWP’s Health Assessment and Advisory Service (HAAS). If you're passionate about making a real impact and ready for a new challenge, we’d love to hear from you.
Please note: We are currently hiring for our February 2026 cohort, as all positions for the January intake have now been filled.
Position: Salary: £40,000.00 Type: Permanent (Hybrid role) Full time: 40 hours (Mon – Fri from 8:30am – 5pm) Location: Norwich. (You MUST be located within a 90‑minute radius of the site to be considered for this role)
As a Functional Assessor, you will play a crucial role in interviewing claimants to understand the challenges they face. You will carry out detailed assessments through telephone, video, or face‑to‑face appointments to understand how a claimant’s disability, condition, or illness affects their ability to carry out everyday activities in a respectful, fair, and reassuring manner.
Key Responsibilities
- Analyse information critically to create accurate and concise reports.
- Interpret clinical information and evidence.
- Maintain professional standards in written communication and adherence to code of conduct.
- Provide positive experiences for claimants and colleagues, meeting quality and productivity targets.
Requirements
- A minimum of 1 year of clinical experience as a qualified healthcare professional (listed below)
- An ability to demonstrate a broad clinical knowledge.
- Previous experience in using computer software including Microsoft Office.
Essentials Qualifications (without these, your application cannot be considered)
- Nurses Qualified Nurse (RGN, RMN, RNLD only) Member of the Royal College of Nursing (RCN)
- Physios/OTs Qualified Chartered Physiotherapist or Qualified Occupational Therapist Member of the UK Health
Functional Assessor – PIP (Personal Independence Payment - L4) in Norfolk employer: PFAS (Personal Functional Assessment Services)
Contact Detail:
PFAS (Personal Functional Assessment Services) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Functional Assessor – PIP (Personal Independence Payment - L4) in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field and let them know you're on the lookout for a Functional Assessor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your clinical knowledge and be ready to discuss how your experience aligns with the responsibilities of a Functional Assessor. Practise answering common interview questions to boost your confidence.
✨Tip Number 3
Showcase your passion for helping others! During interviews, share specific examples of how you've made a difference in your previous roles. This will highlight your commitment to the mission of delivering the right care, the first time, every time.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, you'll get access to exclusive features and AI-powered advice tailored to help you land that Functional Assessor position.
We think you need these skills to ace Functional Assessor – PIP (Personal Independence Payment - L4) in Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Functional Assessor role. Highlight your clinical experience and any relevant skills that match the job description. We want to see how your background makes you a perfect fit for this position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your expertise can make a difference. Keep it concise but impactful – we love a good story!
Showcase Your Communication Skills: As a Functional Assessor, clear communication is key. In your application, demonstrate your ability to convey complex information simply and effectively. This will show us you’re ready for the role right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at PFAS (Personal Functional Assessment Services)
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Functional Assessor. Familiarise yourself with the PIP assessment process and the types of conditions you might encounter. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Clinical Skills
As a healthcare professional, your clinical skills are your biggest asset. Be prepared to discuss specific examples from your experience that demonstrate your ability to assess and report on patients' needs. Highlight how your background as a Nurse, Physiotherapist, Occupational Therapist, or Paramedic has equipped you for this role.
✨Practice Your Communication Style
Since you'll be interacting with claimants, it's crucial to convey empathy and professionalism. Practice answering common interview questions in a way that reflects your ability to communicate clearly and compassionately. This will help you create a positive impression during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and career progression. This not only shows your interest in the role but also helps you determine if PFAS is the right fit for you.
