Client Success & Operations Associate - PF Nexus (London, Remote-First / Hybrid, 12 month fixed)

Client Success & Operations Associate - PF Nexus (London, Remote-First / Hybrid, 12 month fixed)

Full-Time 70200 - 85800 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Engage with clients, manage queries, and run outreach campaigns in a dynamic role.
  • Company: Join PF Nexus, an innovative AI-first marketplace in renewable energy.
  • Benefits: Remote-first work, competitive salary, and the chance to work directly with founders.
  • Other info: Exciting growth opportunities in a close-knit team environment.
  • Why this job: Be at the forefront of renewable energy and AI, making a real impact.
  • Qualifications: Strong communication skills and a passion for client engagement.

The predicted salary is between 70200 - 85800 £ per year.

About PF Nexus PF Nexus is a London-based AI-first marketplace connecting renewable energy and AI infrastructure developers with institutional investors, financiers, and acquirers across Europe.

We've built a network of 8,500+ professionals and 5,000+ companies, and we're at an inflection point - the platform is gaining traction, deal flow is growing, and we're building the team to scale it.

We're a small, close-knit founding team and this is one of our most important hires to date.

You'll be working directly with the founders from day one.

The role This is a broad, client-facing operational role at the heart of how PF Nexus engages with its users.

You'll be the human face of our platform for a lot of our subscribers - handling inbound queries, managing introduction feedback, running outreach campaigns, keeping our CRM clean, and making sure nothing falls through the cracks.

It's not a single-function role.

One day you might be handling a client query in Hub Spot, the next you're chasing introduction feedback using our in-house LLM toolset, the next you're drafting a community newsletter or helping set up an outbound campaign in Apollo.

If variety and ownership appeal to you, this is that kind of role.

Over time, as the business grows and we make specialist hires, the role will evolve - tasks will be handed off and new ones will take their place.

We're looking for someone who finds that energising rather than unsettling.

What you'll be doing The role has three core areas of ownership, which you'll build into progressively over your first three months. 1.

Client Support

Client Success & Operations Associate - PF Nexus (London, Remote-First / Hybrid, 12 month fixed) employer: PF Nexus

PF Nexus is an exceptional employer that offers a dynamic and collaborative work environment, where you'll have the unique opportunity to work closely with the founding team from day one. With a focus on employee growth and a culture that values innovation and variety, you will thrive in a role that evolves alongside the company, all while contributing to the exciting intersection of renewable energy and AI. Our remote-first approach ensures flexibility, allowing you to balance your professional and personal life effectively.

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Contact Details:

PF Nexus Recruitment Team

We think you need these skills to ace Client Success & Operations Associate - PF Nexus (London, Remote-First / Hybrid, 12 month fixed)

Client Support
CRM Management
Communication Skills
Outreach Campaigns
Feedback Management
Content Creation
Adaptability