Business Analyst (Saas, Product)

Hi, we’re PEXA! We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world‑first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week. We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community. We’re growing fast, that is where you come in.

We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes. Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.

Why become a PEXArian? Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA – we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience.

Here’s a snapshot of what your life at PEXA could look like:

• Your growth: We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools.
• Your wellness: We care about your holistic wellbeing.
• Your work/life blend: We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work.

Working within the UK Product team, this role will work closely and collaborate with the Product Managers and external stakeholders to design and develop an international e‑conveyancing solution, with a focus on product delivery for payment and land registry solution components. This person will be the key liaison between our internal business, external partners and technology teams and will be responsible for ensuring that the product solution and requirements are understood, documented and meet stakeholder acceptance criteria.

Key Accountabilities

• Requirements gathering and elicitation - working closely with Product Owners, technology teams, external partners and relevant SMEs to deliver clear end to end user stories and functional requirement definition to drive end to end development of payments and registries within the core product solution.
• Document end to end process flows and user journeys (as-is/ to-be).
• Assist with prioritisation of requirements based on customer value and feasibility outcomes.
• Ensure data and reporting impacts are fully understood and defined in the solution.
• Support and co‑facilitate workshops with internal and external customers/partners, pulling together the right people and tools to generate the best outcomes.
• Engage with the Experience Design stream to ensure best practice design aligns with functional requirements.
• Collaborate with business analysts across other streams to ensure the overall product solution is considered for the platform including where end to end processes touch multiple components of the solution.
• Deliver showcases to communicate concepts to the wider project team and organisation.
• Assist with project planning and managing key deliverables.

Skills

• Ability to articulate and document complex situations/information clearly.
• Experience as an analyst directly involved in requirements elicitation, definition and functional design with agile methodologies.
• Experience working with a product development team including working closely with end customers.
• Ability to communicate and work effectively with technical analysts, software development personnel and external stakeholders.
• Skilled in using Microsoft Office suite, as well as collaboration tools such as JIRA, Confluence, etc.
• Demonstrable experience collaborating with geographically dispersed teams.
• Any experience in drafting and interpreting XML/JSON, and with APIs desirable/beneficial.
• Experience working with land registries and with conveyancing (desirable).
• Experience working on multi‑jurisdictional product development would be highly regarded.

Sounds like you? We at PEXA are ready so if this role sounds like you apply today.