Remortgage Case Manager

Remortgage Case Manager

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
Go Premium
PEXA Group

At a Glance

  • Tasks: Manage remortgage cases and support clients through the process.
  • Company: Join Optima Legal, a leading property law firm with a diverse team.
  • Benefits: Enjoy competitive salary, annual bonus, hybrid working, and wellness days.
  • Why this job: Be part of a fast-paced team shaping the future of conveyancing.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Modern workspace with yoga classes and an on-site coffee shop.

The predicted salary is between 36000 - 60000 £ per year.

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Hi, we're Optima Legal, part of the PEXA Group. We know you'll Google us before applying, so let's keep this brief. At Optima Legal, we are a specialist property law firm, with an Alternative Business Structure (ABS) status. We are proud to be a conveyancer of choice for 8 out of 10 major banks and lenders in the UK and have more than 300 UK-based employees who deal with thousands of conveyancing transactions between them every day. The team is led by a group of experienced, specialist solicitors who are equipped to handle the most complex of remortgage transactions.

Why join Optima Legal? Great question! We pride ourselves on attracting, developing and retaining a diverse range of people in an equally diverse range of roles and specialisms - who together achieve outstanding results. Our transparent approach and open-door policy make Optima Legal a great place to work and as our business expands, we are looking for ambitious, talented people to join us.

Location: Leeds (Hybrid - choose 2 days per week in our modern offices at West One Village)

Contract: Permanent, Full-time, Monday-Friday

Salary: Competitive, plus annual bonus and excellent benefits package

Ready to take the next step in your career? Optima Legal, part of the PEXA Group, is growing - and we're on the lookout for our next cohort of Senior Case Executives / Remortgage Case Handlers to join our fast-paced, customer-focused team. You'll be supported by dedicated technical trainers, empowered by cutting-edge legal tech, and surrounded by a large collaborative team that's shaping the future of conveyancing.

What's in it for you? This is more than just a role - it's an opportunity to grow in a supportive, people-first culture with benefits designed around you:

  • Competitive salary + annual bonus
  • Hybrid working - 2 days in our stunning Leeds offices (you choose the days)
  • 25 days holiday (plus bank holidays), increasing with service
  • 4 wellness days every year to recharge and reset, wellbeing is very important to us here at PEXA!
  • A modern workspace with open-plan seating, yoga classes, and an on-site coffee shop
  • Generous pension

Remortgage Case Manager employer: PEXA Group

At Optima Legal, we foster a dynamic and inclusive work environment where your career can flourish. With a strong emphasis on employee development, hybrid working options, and a comprehensive benefits package, including wellness days and a modern workspace, we ensure that our team members feel valued and supported. Join us in Leeds to be part of a collaborative culture that prioritises your growth while shaping the future of conveyancing.
PEXA Group

Contact Detail:

PEXA Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Remortgage Case Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the property law sector or join relevant groups on LinkedIn. You never know who might have the inside scoop on job openings at Optima Legal.

✨Tip Number 2

Prepare for the interview by researching common questions for Remortgage Case Managers. Practice your answers and think of examples that showcase your skills and experience in handling complex transactions.

✨Tip Number 3

Show your enthusiasm for the role! When you get the chance to chat with the team, express why you're excited about working at Optima Legal and how you can contribute to their success.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at Optima Legal.

We think you need these skills to ace Remortgage Case Manager

Customer Focus
Conveyancing Knowledge
Legal Tech Proficiency
Team Collaboration
Attention to Detail
Problem-Solving Skills
Communication Skills
Time Management
Adaptability
Technical Training Support
Remortgage Transaction Handling
Organisational Skills

Some tips for your application 🫡

Do Your Research: Before you start your application, take a moment to check us out! Understanding our values and what we do at Optima Legal will help you tailor your application and show us why you're the perfect fit.

Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Remortgage Case Manager role. We want to see how your background aligns with what we do, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about joining our team and how you can contribute to our success. Keep it engaging and personal – we love getting to know our applicants!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the Optima Legal family!

How to prepare for a job interview at PEXA Group

✨Know Your Stuff

Before the interview, make sure you understand the remortgage process inside out. Familiarise yourself with common terms and procedures, as well as the specific services offered by Optima Legal. This will show your genuine interest and help you answer questions confidently.

✨Showcase Your Customer Focus

As a Remortgage Case Manager, you'll be dealing with clients regularly. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went the extra mile for a client, as this will highlight your suitability for the role.

✨Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and the technology used at Optima Legal. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.

✨Dress the Part

Even if the company has a relaxed dress code, it's always best to err on the side of professionalism for an interview. Choose smart-casual attire that makes you feel confident and comfortable. First impressions matter, and looking the part can set a positive tone for the conversation.

Remortgage Case Manager
PEXA Group
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>