This role is initially a 6‑month fixed‑term contract with a strong possibility of becoming permanent. The successful candidate will lead a range of projects across PEXA with a focus on the insurance sector and contract law. They will act as the primary liaison for internal and external stakeholders, ensuring project delivery meets stakeholder expectations and drives a first‑class customer experience.
Responsibilities
- Deliver and manage projects in accordance with the UK Change Framework.
- Support the streamlining and standardisation of project methodology and artefacts to foster speed, clarity and continuous improvement.
- Assist with business case creation, securing stakeholder buy‑in and understanding key objectives and requirements.
- Ensure all changes align with PEXA UK’s strategic direction to avoid re‑work and future debt.
- Set, monitor and measure critical success metrics throughout the project to realise and celebrate benefits.
- Provide regular communications and reporting to appropriate audiences.
- Plan and deliver business readiness activities where required.
- Work with the UK Support Team on training, knowledge, policy, process and procedure alignment.
- Collaborate with outsourced providers to deliver flexible, seamless, virtual changes.
- Engage with key internal stakeholders to determine requirements, design and delivery frequency.
- Capture and implement key project lessons at closure to embed learning in the organisation.
Qualifications
- Experience in the insurance sector, delivering change projects that involve contract law, CLC or SRA insurers.
- Professional project management experience using both Agile and Waterfall methodologies.
- Proven adherence to project standards and frameworks.
- Track record of managing multiple complex deliveries.
- Excellent interpersonal skills to develop effective relationships.
- Highly organised with an articulate, creative and positive attitude.
- Strong time‑management and a collaborative team‑player mindset.
- Strong communication skills – written, verbal and visual.
Desirable
- Experience of the UK mortgage process with a lender or conveyancer.
- Understanding of UK mortgage regulation and compliance.
- Experience working with external customers and outsourcing providers.
Remuneration
£50,000 – £70,000 per year.
Additional Information
To be conducted as part of post‑offer employment checks, your personal information will be shared with Cifas to verify identity and prevent fraud or other unlawful conduct, as described in our privacy notice.
