Project Manager (Regulatory Change / Operational Resilience, FCA)

Hi, we’re PEXA!

We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week.

We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.

We’re growing fast, that is where you come in.

We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.

Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.

Why become a PEXArian?

Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA – we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience.

Here’s a snapshot of what your life at PEXA could look like:

Your growth:

We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools.

Your wellness:

We care about your holistic wellbeing

Your work/life blend:

We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work.

You will be the lead for a variety of projects, with a specific focus on regulatory projects including Operational Resilience and regulatory compliance, across PEXA, Optima and Smoove, dealing with internal and external people, all of which being treated as our ‘customer’.

You are approachable, professional, positive and flexible and take pride in the successful interaction and delivery of any change to the delight and amazement of our customer’s experience!

You will work across a diverse range of projects, from a very small quick change, to long, complex and time-consuming implementation.

You will align to the UK Change Framework, using tried and tested project methodology and artefacts to plan, manage and inform of progress, implementation and success. Whilst always being mindful of mitigating risk and ensuring we align to regulatory requirements.

You will build and maintain strong stakeholder and network relationships both internally and externally and provide regular updates and reporting to these and management.

As a ‘start up’ business in the UK, our ever-evolving change will be continuous and challenging, so having a flexible and pragmatic approach to support our strategic direction is critical to our customer centric focus and continuous improvement.

Key Accountabilities

• Project Planning and Execution including timelines, budgets.
• Ensure all elements of a plan are delivered on time and to a high standard, and that objectives and outcomes are met.
• Set, own, monitor and measure critical success measures, to ensure benefits can be realised and success celebrated
• Risk Assessment and Management: Identifying and evaluating potential disruptions, developing mitigation plans, and tracking performance.
• Compliance: Ensuring the business meets regulatory requirements related to Operational Resilience, specifically those outlined by the FCA.
• Collaboration: Working with cross-functional teams to implement and maintain policies, frameworks and associated action plans.
• Reporting: Providing regular reports on the status of activity to management.
• Data Collection and Analysis: Gathering and analysing data such as risk assessments, incident reports, and performance metrics.
• Documentation: Developing and maintaining documentation, including policies, frameworks, procedures, and risk assessments.
• Business Impact Analysis: Supporting the development and maintenance of Business Impact Analysis (BIA) reports.
• Contingency Planning: Supporting the development and maintenance of business disruption contingency plans.
• Training and Support: Providing training, support, day to day management and embedding of regulatory compliance into the PEXA business and (where applicable) all subsidiary entities to ensure alignment to best practices.

Skills & Experience

• Experience implementing and owning Operational Resilience within a financial services and Technologybusiness including business continuity and risk management.
• Understand Operational Resilience and important business services (IBS), including any process mapping as required.
• Dealing with Regulators and representative of a business, specifically the FCA.
• Technical expertise – able to translate technical requirements into actionable plan
• Experienced and qualified in project management using agile & waterfall methodology
• Ability to demonstrate adherence to project standards and frameworks
• Track record of managing multiple project and complex deliveries
• Excellent interpersonal skills to develop effective relationships
• Exceptionally organised with an articulate, creative and positive attitude
• Strong time management and team player with collaborative approach
• Strong communication skills, written, verbal and visual

• Experience of the UK mortgage process either with a Lender or Conveyancer
• Understanding UK mortgage regulation and compliance
• Experience of working with external customers and outsource providers
• “Conversational”/Moderate understanding of data management and AWS

Sounds like you?

We at PEXA are ready so if this role sounds like you apply today.

GDPR Compliance

Digital Completion UK Limited (trading name “PEXA”), Optima Legal Services Limited (trading name \”Optima Legal\”) and Smoove Limited(a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN 140 677 792; ASX: PXA) (referred tocollectively as“PEXA Group”).

When we processyour applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with anothercompany within thePEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation (\”UK GDPR\”) and the Data Protection Act 2018, and further information can be found in our privacy notice https://pexa.co.uk/applicant-policy/.

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