At a Glance
- Tasks: Lead and grow Smoove's Lender Panel Management and Fees-Assisted Remortgage functions.
- Company: Join Smoove, part of the innovative PEXA Group, revolutionising home ownership.
- Benefits: Enjoy competitive salary, generous leave, wellness days, and a flexible health benefits pot.
- Other info: Hybrid role with travel; excellent career growth opportunities in a dynamic environment.
- Why this job: Make a real impact in the property sector while leading a high-performing team.
- Qualifications: Extensive conveyancing experience and strong commercial negotiation skills required.
The predicted salary is between 100000 - 110000 € per year.
Hi, we’re Smoove, part of the PEXA Group. Our vision is to simplify and revolutionise the home moving and ownership experience for everyone. We are on a mission to deliver products and services that remove the pain, frustration, uncertainty, friction and stress that the current process creates. We are a leading provider of tech in the property sector - founded in 2003, our product focus has been our conveyancer two‑sided marketplace, connecting consumers with a range of quality conveyancers to choose from at competitive prices via our easy‑to‑use tech platform. We are now building out our ecosystem so consumers can benefit from our services either via their Estate Agent or their Mortgage Broker, through smarter conveyancing platforms, making the home buying or selling process easier, quicker, safer and more transparent.
Are you an experienced conveyancing leader with strong commercial acumen and established lender relationships? We’re looking for a strategic and commercially minded Head of Smoove Lender Panel Services to lead and grow our Lender Panel Management (LPM) and Fees‑Assisted Remortgage (FAR) functions. This is a hybrid role with travel to Thame or Leeds as required around twice a month. This is a high‑impact leadership opportunity for someone who combines extensive conveyancing expertise with the ability to build lender partnerships, drive operational excellence and lead a high‑performing team.
About the Role
Reporting to the Chief Growth Officer, you’ll take ownership of the strategic direction, commercial performance and operational delivery of our LPM and FAR services. You’ll lead a specialist team responsible for managing lender law firm panels, supporting lender relationships, ensuring compliance standards are maintained and identifying opportunities for future growth and innovation. This role would suit a senior legal professional who has operated at Partner, Head of Department or equivalent leadership level within conveyancing and is now looking to move into a broader strategic and commercial leadership position.
Key Responsibilities
- Lead and develop the Lender Panel Management and FAR functions
- Build and strengthen relationships with lender clients and key industry stakeholders
- Drive business growth through strategic planning and commercial initiatives
- Negotiate commercial agreements with lenders and suppliers
- Develop and execute departmental business plans aligned to wider company objectives
- Lead, coach and develop a high‑performing team
- Identify opportunities for operational improvement and service innovation
- Manage departmental budgets and commercial performance
- Ensure compliance, governance and risk management standards are maintained
- Work collaboratively across the wider business to support strategic objectives
About You
We’re looking for someone who can bring both legal credibility and commercial leadership experience. You will likely have:
- Extensive practical conveyancing experience
- Experience operating at Partner, Junior Partner, Head of Department or equivalent senior level
- Strong commercial negotiation and stakeholder management skills
- Experience working with lenders, lender panels or mortgage‑related services
- Proven leadership and team management capability
- Strategic thinking with the ability to drive business growth
- Excellent relationship‑building and influencing skills
- The ability to operate effectively in a fast‑paced, evolving environment
A practising certificate is not required for this role.
£100,000 - £110,000 a year Plus Annual Bonus
Why join Smoove?
Great question! We pride ourselves on attracting, developing and retaining a diverse range of people in an equally diverse range of roles and specialisms – who together achieve outstanding results. Our transparent approach and open‑door policy make Smoove a great place to work and as our business expands, we are looking for ambitious, talented people to join us.
Benefits for PEXA employees include:
- Annual Leave: 25 days per year (Jan-Dec), increasing to 27 days after 5 years, plus Bank Holidays (pro‑rata for part‑time).
- Annual Leave Purchase: Option to purchase up to 1 working week of additional leave.
- Wellness Days: 4 paid days per year to rest and recharge (pro‑rata for part‑time). We kindly ask you take 1 per quarter.
- Paid Volunteer Day: 1 paid day per year to volunteer at a charity of your choice.
- Pension scheme (Aviva): 6% employer contribution, 4% employee contribution.
- Life Assurance: 4x basic salary.
- Health Flex Pot via Benifex: – £800 flexible benefit to spend on health options of your choice, including: Private Health Insurance / Health Cash Plan / Dental Plan / Health Assessments.
- Additional Benifex perks: Voluntary opt‑in for additional benefits including Activity Pass, discounts via Perkbox, Beauty and Fitness Discount Card, Cycle to Work, Motor Breakdown, Will Writing, or enhance your cover of benefits provided by company.
- Critical Illness Cover: 1x basic salary.
- Group‑wide Equity Plan: Eligibility for participation in our Group‑wide employee share plan, subject to annual invitation.
- Enhanced Maternity/Adoption Pay: Up to 20 weeks full pay.
- Enhanced Paternity Pay: Up to 4 weeks full pay.
- Performance‑based Incentive Scheme: Eligibility for a discretionary Short Term Incentive plan, based on job role and level.
Head of Smoove Lender Services employer: PEXA Group Limited
At Smoove, part of the PEXA Group, we foster a dynamic and inclusive work culture that prioritises employee growth and well-being. With a commitment to innovation in the property sector, we offer competitive benefits including generous annual leave, wellness days, and a robust pension scheme, all designed to support our team in achieving both personal and professional success. Join us in Thame or Leeds and be part of a forward-thinking company where your contributions will directly impact the future of home moving and ownership.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Smoove Lender Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream job.
✨Tip Number 2
Prepare for interviews by researching Smoove and its mission. Understand their products and services, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've built teams and driven growth in previous roles. Highlighting your strategic thinking will resonate well with the hiring team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Smoove team.
We think you need these skills to ace Head of Smoove Lender Services
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of Smoove Lender Services role. Highlight your conveyancing expertise and any leadership roles you've held, as we want to see how you can bring value to our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about revolutionising the home moving experience and how your background makes you the perfect fit for this role. Be genuine and let your personality come through!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your commercial acumen and ability to drive growth. We love numbers, so if you can quantify your successes, even better!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at PEXA Group Limited
✨Know Your Stuff
Make sure you brush up on your conveyancing knowledge and the latest trends in the property sector. Understand Smoove's mission to simplify home moving and ownership, and be ready to discuss how your experience aligns with their goals.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams and managed relationships with lenders or stakeholders. Highlight your strategic thinking and how you've driven business growth in previous roles, as this is crucial for the Head of Smoove Lender Services position.
✨Be Ready to Discuss Compliance and Innovation
Since compliance and operational excellence are key responsibilities, think about how you've maintained standards in past roles. Also, come prepared with ideas for service innovation that could benefit Smoove's Lender Panel Management and Fees-Assisted Remortgage functions.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about Smoove's future plans, team dynamics, and how they measure success in the Lender Panel Management area. This shows your genuine interest and helps you assess if it's the right fit for you.
