At a Glance
- Tasks: Lead front of house operations and create memorable experiences for residents and families.
- Company: Award-winning care home with a focus on hospitality and outstanding service.
- Benefits: Competitive pay, paid e-learning, 24/7 online GP access, and team-building events.
- Other info: Dynamic role with opportunities for professional development and a supportive team environment.
- Why this job: Make a meaningful difference in residents' lives while enhancing their stay.
- Qualifications: Strong communication skills, organisational abilities, and a service-oriented mindset.
The predicted salary is between 13.3 - 13.3 £ per hour.
Application Deadline: 30 July 2026
Department: Hospitality
Employment Type: Full Time
Location: Stone House Nursing Home
Compensation: £13.05 - £13.30 / hour
Description
Are you a friendly, organised individual with a passion for hospitality and outstanding service? Our award-winning care home is seeking a Guest Services Coordinator to lead front of house operations and create memorable experiences for our residents and their families.
Employee Benefits
- Excellent remuneration packages
- Paid e-learning
- 24/7 access to an online GP
- Team-building social events and experiences
- Rewards and recognition scheme
- Monthly off-site massage
- Referral scheme - earn up to £500 per successful referral
- Company sponsorship for professional and academic qualifications
- Complimentary fresh fruits and snacks
- On-site parking
- Cycle to work scheme
- Automatic enrolment to workplace pension
What to expect in this role
Whether hosting a dinner party or a champagne reception, we encourage our residents and their relatives to make full use of our beautiful home and the facilities within, truly making it their own. As Guest Services Coordinator, you will be at the heart of our front of house operations and hospitality experience. You’ll support residents and guests across all areas of hospitality, enhancing their stay and visit by creating personalised moments. This dynamic role is essential to upholding the exceptional standards of care and service that we strive to deliver at Peverel Court Care. Join our caring team and make a meaningful difference in the lives of our residents every day.
40 hours per week
£13.05 per hour weekdays
£13.30 per hour weekends
What we expect of you
- To promote good working practices and to perform duties competently and in accordance with company policies so ensuring a safe and secure environment for both residents and staff.
- That any accident is dealt with effectively and that correct reporting procedures are followed.
- Demonstrate outstanding time management, problem solving, organisational and prioritisation skills.
- Excellent communication skills (both verbal and written), and confidence communicating with people at all levels whilst maintaining confidentiality when required.
- A strong service mindset and flexible can-do approach.
- Strong judgement and decision-making ability.
- Have energy, enthusiasm and confidence to take the initiative.
Guest Services Coordinator in Hartwell employer: Peverel Court Care
Peverel Court Care is an exceptional employer that prioritises the well-being of both its residents and staff, fostering a supportive and inclusive work culture at Stone House Nursing Home. Employees benefit from competitive wages, a comprehensive benefits package, and ample opportunities for personal and professional growth, making it a rewarding place to build a meaningful career in hospitality.
