Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service and support in a fast-paced veterinary clinic.
- Company: Join PetVet Care Centers, dedicated to improving lives through compassionate animal care.
- Benefits: Enjoy competitive pay, health insurance, pet discounts, and career development resources.
- Why this job: Make a difference in the lives of pets and their owners every day.
- Qualifications: Strong customer service skills and ability to multitask in a busy environment.
- Other info: Flexible schedule with opportunities for personal and professional growth.
The predicted salary is between 16000 - 24000 £ per year.
PetVet Care Centers is committed to improving the lives of animals and people by providing exceptional and compassionate care at every stage of the journey.
The Client Service Representative / Receptionist supports a high-performing organization that delivers superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.
Key Responsibilities- Provides excellent customer service in-person, over the phone, and during high-stress situations.
- Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
- Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
- Assists with medication pickups, inquiries, and provides information about services and products.
- Inputs and manages data in practice management software, including billing and accounts.
- Assists with retail sales, weighing pets, processing faxes, and maintaining records.
- Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
- Knowledge of clerical procedures and ability to organize files and records.
- Excellent customer service skills, providing courteous and prompt assistance.
- Accurate cash handling and cashiering abilities.
- Strong multitasking skills with attention to detail.
- Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds.
- Veterinary receptionist experience preferred.
- Sunday: 9 AM – 5 PM
- Tuesday – Thursday: 9 AM – 6 PM
- Medical, dental, and vision insurance
- Paid parental leave (birth, adoption, foster)
- 401(k) with discretionary contribution
- Team member pet discounts
- Emotional well-being support – including Calm app access and 24/7 EAP
- CE stipends and career development resources
- Grant Circle – a relief fund for team members facing personal hardship
- Local hospital culture backed by national resources
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V.
Client Service Representative employer: PetVet Care Centers, LLC
Contact Detail:
PetVet Care Centers, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Representative
✨Tip Number 1
Get to know the company! Research PetVet Care Centers and their values. When you understand their mission of providing exceptional care, you can tailor your conversations to show how you fit into that vision.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with pet owners, think of scenarios where you might need to calm a distressed owner or handle a busy lobby. Role-playing these situations can really help you shine in interviews.
✨Tip Number 3
Be ready to showcase your multitasking abilities! During interviews, share examples of how you've successfully juggled multiple tasks in high-pressure environments. This will demonstrate that you're the perfect fit for a fast-paced clinic like Limehouse Veterinary Clinic.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at PetVet Care Centers. Don’t miss out on this opportunity!
We think you need these skills to ace Client Service Representative
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your customer service experience. We want to see how you've handled high-stress situations and provided excellent support in the past. Use specific examples to show us what you can bring to the team!
Be Organised and Detail-Oriented: Since the role involves managing data and records, it's crucial to demonstrate your organisational skills. Mention any experience you have with clerical procedures or managing files, and don't forget to showcase your attention to detail. We love a well-structured application!
Tailor Your Application: Make sure to tailor your application to the job description. Use keywords from the posting to show that you understand what we're looking for. This helps us see that you're genuinely interested in the Client Service Representative role at PetVet Care Centers.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll be able to submit all the necessary documents in one go. Plus, it shows us that you're tech-savvy and ready to jump into the digital world of veterinary care!
How to prepare for a job interview at PetVet Care Centers, LLC
✨Know Your Stuff
Familiarise yourself with the services and products offered by PetVet Care Centers. Understanding their mission to provide exceptional care will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Practice Customer Scenarios
Since this role involves handling high-stress situations, practice responding to common customer service scenarios. Think about how you would calm a distressed pet owner or manage a busy lobby. This will demonstrate your ability to think on your feet.
✨Showcase Your Multitasking Skills
Be ready to discuss examples of how you've successfully managed multiple tasks at once. Whether it's juggling phone calls while assisting customers in person or handling cash transactions, showing that you can keep everything organised is key.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how they handle challenging situations. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
