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- Tasks: Deliver exceptional customer experiences throughout the home buying process.
- Company: Join a reputable development company in Haddington focused on quality and customer satisfaction.
- Benefits: Enjoy a competitive salary, commission incentives, and flexible working hours.
- Why this job: Be part of a dynamic team that values your input and offers growth opportunities.
- Qualifications: Experience in new build housing sales and strong customer service skills required.
- Other info: Must have a driver's licence and be available to work weekends.
The predicted salary is between 28800 - 43200 £ per year.
Are you an experienced Sales Advisor seeking a new role on a well placed, exclusive development in Haddington? We are looking for a driven self-starter to take ownership for the delivery of a first-class customer experience. You will be assigned to all customers and clients associated with the purchase of new homes for an existing strong development in Haddington. The key objective of this role is to ensure the greatest customer experience for clients, from engagement to post-handover, and every stage in between.
Key Responsibilities of the Sales Advisor role include:
- Take ownership of the development, all aspects of presentation and the entire purchasing process.
- Be the constant point of reference for the purchaser, and all other internal and external interested parties from first contact through to the completion of the house sale.
- Promote and provide for the use of company recommended mortgage brokers and solicitors to ensure an efficient service for customers to achieve purchasing deadlines.
- Meeting all administrative and reporting requirements according to company policies and agreed time-frames.
- Undertaking market research, price benchmarking, advertising, incentives, PR and other marketing events in a proactive manner, thus providing the correct pipeline to fulfil agreed sales targets for the development.
- Proactively searching for target customers and creating appointments, follow-up leads to ensure that sales targets are met, and customer satisfaction is measured to the level required.
- Undertake inspections and introduce the customer to their new home, ensure familiarisation, and ensure the ‘after care’ of those customers at defined intervals following their move-in date.
- Ensure the health & safety of customers, colleagues and other parties whilst on site against legal requirements and company policy.
- Follow and adhere to company procedures, standards of performance, and the business unit Sales Manual.
We are keen to hear from individuals who can showcase the following skillset:
- Proficiency in Excel and Word.
- Experience in new build housing sales.
- Experience with providing a high level of customer service.
- Excellent diary & time management skills with the ability to meet deadlines.
- Good organisational and strong administrative skills.
Candidates will require a drivers licence for this role, and a flexible approach to weekend working as the standard working hours will be 10:30am – 5:30pm Thursday – Monday to coincide with peak footfall patterns.
In addition to a great salary and benefits package, our client offers a generous commission per plot incentive scheme + extras upsold to help top up your earning potential.
Sound like the ideal role to meet both your personal and professional goals and not too far from home? Reach out to Ashleigh today for more information on 01738 317327.
Pettigrew Recruitment Group Limited is an equal opportunities employer and acts as an employment agency for permanent recruitment. Pettigrew Recruitment Group is also an employment business for the supply of temporary workers.
Sales Advisor employer: Pettigrew Recruitment Group
Contact Detail:
Pettigrew Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the local housing market in Haddington. Understanding the area, its developments, and what potential buyers are looking for will help you engage effectively with customers and demonstrate your expertise.
✨Tip Number 2
Brush up on your customer service skills. Since this role focuses heavily on providing a first-class experience, think of examples from your past where you've gone above and beyond for a customer, as these will be great to share during discussions.
✨Tip Number 3
Network with professionals in the real estate and housing sectors. Building relationships with mortgage brokers and solicitors can not only provide you with valuable insights but also show your proactive approach to the role.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage your time effectively. Given the administrative responsibilities of the role, having specific examples of how you’ve successfully handled multiple tasks or deadlines will set you apart.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in new build housing. Emphasise your customer service skills and any achievements that demonstrate your ability to meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer experiences. Mention specific examples from your past roles that align with the responsibilities of the Sales Advisor position.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Excel and Word, as well as your organisational and time management skills. These are crucial for the role and should be evident in your written materials.
Follow Application Instructions: Ensure you carefully read and follow all application instructions provided by the company. This includes submitting your application through the correct channels and including all required documents.
How to prepare for a job interview at Pettigrew Recruitment Group
✨Showcase Your Customer Service Skills
As a Sales Advisor, your ability to provide exceptional customer service is crucial. Prepare examples of how you've gone above and beyond for customers in previous roles, highlighting your problem-solving skills and dedication to ensuring a great experience.
✨Demonstrate Market Knowledge
Familiarise yourself with the local housing market in Haddington. Be ready to discuss current trends, pricing strategies, and what makes the development unique. This will show your potential employer that you're proactive and knowledgeable.
✨Prepare for Role-Specific Scenarios
Think about scenarios you might face as a Sales Advisor, such as handling objections or managing multiple clients. Practising your responses can help you feel more confident and articulate during the interview.
✨Highlight Your Organisational Skills
Since the role requires excellent diary and time management skills, be prepared to discuss how you stay organised. Share tools or methods you use to manage your time effectively, especially when juggling multiple clients and tasks.
