At a Glance
- Tasks: Process pet insurance claims and support customers through their journey.
- Company: Lassie, a leading InsurTech in London with a passion for pets.
- Benefits: Hybrid work model, competitive salary, and a supportive team environment.
- Other info: Join a dynamic team with opportunities for growth and development.
- Why this job: Make a difference in the lives of pets and their owners every day.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 27000 - 33000 £ per year.
Lassie, the InsurTech in London, is hiring a Claims Handler for a hybrid London-based role, 2–3 days in the office with some home working. You will join our UK team reporting to the UK Country Manager and the Head of Customer Success & Claims to support pets and their owners through the claims journey.
Responsibilities include:
- Processing claims
- Answering inquiries by chat, email and phone
- Explaining policy coverage
- Coordinating with internal teams to improve the customer experience
Hybrid Claims & Customer Care Specialist - Pet Insurance employer: pettechstartup
Lassie in London is an exceptional employer, offering a dynamic and supportive work culture that fosters innovation and collaboration. As a Compliance and Legal Manager, you will have the opportunity to take ownership of compliance initiatives in a fast-paced scale-up environment, with access to professional development and growth opportunities. The hybrid working model allows for flexibility while being part of a high-performing team dedicated to shaping compliance across Europe.
