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- Tasks: Lead a passionate team to deliver exceptional customer service and pet care advice.
- Company: Join Petstock, a leader in the pet care retail industry for over 20 years.
- Benefits: Enjoy a fun, inclusive culture with opportunities for growth and development.
- Why this job: Make a real impact in a role that combines leadership and your love for pets.
- Qualifications: Experience in retail leadership or ready to step up; strong sales and team-building skills.
- Other info: Diverse team environment committed to equal opportunities and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
As an inspired member of the Petstock Group, we have established ourselves as retail market leaders across the pet care industry over the past 20+ years! We are currently on the lookout for a passionate, friendly, strong leader to support the team in providing the world-class professional advice and customer service that we are famous for!
Here is what you can expect to be doing day to day when you join our fun, friendly & inclusive team!
A day in the life…- Lead by example, mentoring & inspiring your team on a daily basis
- Coach your team to achieve & develop their knowledge and skills
- Lead from the front, providing an exceptional customer experience
- Create a strong safety mindset with commitment to create a culture of safety within your team
- Recruit, onboard, and induct high calibre new Team Members
- Be responsible for stock management, ensuring stock is maintained and accurate & the team are aware of stock integrity processes
- Be proactive in making sure you keep your knowledge up to date on pet care, products, and services we provide
- Create a fun, supportive culture instore where your team loves coming to work every day
- Pro-actively support local marketing opportunities and sponsorships
- Experience in a similar store leadership role or ready to take that next step up in your retail management career
- Demonstrated success in driving sales
- Strong leadership with ability to motivate and build a high performing team, with a positive culture
- High degree of resilience & ability to prioritise and manage conflicting priorities
- Ability to create a positive culture of safety
- Demonstrated ability to achieve & exceed sales targets
- Established business acumen
- Ability to be flexible in order to meet changing work conditions
- High degree of interpersonal & communication skills
Our recruitment process will look something like this:
- Face to Face Interview - get to know more about the business and the role and see the workplace location. Get to know your potential manager and showcase your skills.
- Pre-employment checks – which include both reference and police checks
- Introductory phone screen - One of our friendly team members will reach out to discuss you and the role
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
Retail Store Manager | Hastings NZ employer: Petstock Group
Contact Detail:
Petstock Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager | Hastings NZ
✨Tip Number 1
Get ready to shine in that face-to-face interview! Research the company and its values, especially how they relate to pets and customer service. Show them you’re not just a fit for the role, but also for their culture.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve motivated a team or handled a tough situation. We want to hear about your experiences that showcase your ability to lead and inspire others.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows your interest and helps you understand if the role is right for you. Ask about team dynamics, training opportunities, and how they celebrate success.
✨Tip Number 4
After your interview, send a quick thank-you note! It’s a nice touch that keeps you on their radar. Plus, it shows you appreciate the opportunity to chat with them about the role.
We think you need these skills to ace Retail Store Manager | Hastings NZ
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your connection with animals. This will show us that you’re not just looking for a job, but you genuinely care about the pet care industry.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing your leadership and customer service skills!
Be Yourself: We value diversity and authenticity, so don’t hesitate to let your personality come through in your application. Share what makes you unique and how you can contribute to our fun and inclusive culture at Petstock!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our career site. It’s super easy and ensures your application gets to the right people. Plus, you can check out other vacancies while you’re there!
How to prepare for a job interview at Petstock Group
✨Know Your Stuff About Pets
Make sure you brush up on your knowledge of pet care, products, and services. Being able to discuss the latest trends or common pet issues will show that you're passionate and informed, which is exactly what they’re looking for!
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team or handled conflicts. This will demonstrate your ability to inspire and manage a high-performing team.
✨Emphasise Customer Experience
Be ready to talk about how you’ve provided exceptional customer service in previous roles. Share specific stories where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with their focus on world-class service.
✨Be Yourself and Embrace Diversity
Since they value diversity and inclusivity, don’t hesitate to share your unique background and experiences. Show them how your individuality can contribute to their fun and supportive culture, making you a great fit for the team.