At a Glance
- Tasks: Provide exceptional customer service and inspire pet owners with your knowledge.
- Company: Join the passionate Petstock team dedicated to pets, people, and the planet.
- Benefits: Enjoy mental health support, career growth programs, and exclusive discounts.
- Why this job: Make a real impact while working in a fun, supportive environment.
- Qualifications: Passion for animals and experience in retail sales are essential.
- Other info: Diverse team culture with opportunities to give back to the community.
Overview
Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet.
What We Offer
- Award-winning programs that support career growth, with a new leadership development program underway
- Team member, family & pet benefits across Petstock Group & Woolworths Group
- Free access to mental health, financial & wellbeing support services
As an inspired member of the Petstock Group, our connections with pets help us grow as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.
Why Petstock is the Place for You
- Free access to mental health, financial & wellbeing support services through our EAP service
- From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do!
- Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
- Health and wellness services at a great corporate discount
- Exclusive access to Workplace Banking
- We’re built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet
A Peek Into Your Petstock Day
- Provide exceptional customer service where you and your customer will have memorable, meaningful interactions
- Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets
- Complete memorable sales transactions, aiming to reach set store sales goals
- Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock
- Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
- Contribute to a fun, supportive culture instore where the team loves coming to work each and every day
- Strong safety mindset with commitment to create a culture of safety within your team
Experience & Qualifications
- A passion for animals and providing the best customer service
- Experience in a similar retail environment
- Demonstrated drive to achieve and exceed sales target
- Strong interpersonal skills with ability to build relationships and rapport with customers and the team
- Physically fit, with ability to lift products up to 20kgs
- Flexibility and ability to work weekends and public holidays
If this is the opportunity you’ve been looking for and you love Pets as much as we do, apply today!
Follow us on LinkedIn to keep up to date on life across our various brands – https://www.linkedin.com/company/petstock
Our diversity makes us better…we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
At Petstock we are passionate about supporting the communities we\’re part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. While we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.
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Retail Sales Assistant | Sunbury employer: Petstock Group
Contact Detail:
Petstock Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant | Sunbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out Petstock's social media and website. Understanding their values and mission will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for pets and customer service.
✨Tip Number 3
Show your enthusiasm! When you’re in the interview, let your love for animals shine through. Share personal stories about your pets or experiences that highlight your commitment to excellent customer service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant | Sunbury
Some tips for your application 🫡
Show Your Passion for Pets: When you're writing your application, let your love for animals shine through! Share any experiences you have with pets or how they inspire you in your daily life. We want to see that you're not just looking for a job, but that you genuinely care about making a difference for pets and their owners.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail and customer service. Use keywords from the job description to show us that you understand what we're looking for. This will help your application stand out and show that you're a great fit for our team!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share stories that reflect your interpersonal skills and how you build relationships with customers. We’re looking for team members who can contribute to our fun and supportive culture!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible. Plus, it shows that you’re proactive and eager to join our team!
How to prepare for a job interview at Petstock Group
✨Know Your Stuff About Pets
Before the interview, brush up on your knowledge of pet care and products. Being able to discuss different types of pets and their needs will show your passion and commitment to the role. Plus, it’ll help you connect with the interviewers who share that same love for animals!
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to create memorable interactions, which is key for a Retail Sales Assistant.
✨Emphasise Team Spirit
Petstock values a fun and supportive culture, so be ready to talk about how you contribute to a positive team environment. Share stories that highlight your teamwork skills and how you’ve helped foster a collaborative atmosphere in previous roles.
✨Be Ready for Practical Questions
Expect questions that assess your physical capability and flexibility, like lifting products or working weekends. Be honest about your abilities and express your willingness to adapt to the job's demands. This shows you're serious about the role and ready to jump in!