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- Tasks: Deliver exceptional customer service and inspire pet owners with your knowledge.
- Company: Join Petstock, a leader in the pet care industry with a fun and inclusive culture.
- Benefits: Competitive pay, flexible hours, and a supportive team environment.
- Why this job: Turn your passion for pets into a rewarding career while making meaningful connections.
- Qualifications: Experience in retail and a love for animals are essential.
- Other info: Diverse team with opportunities for personal growth and community engagement.
The predicted salary is between 28800 - 43200 £ per year.
Retail Sales Assistant – Full Time | Horsham page is loaded## Retail Sales Assistant – Full Time | Horshamlocations: Horshamtime type: Full timeposted on: Posted 23 Days Agotime left to apply: End Date: September 21, 2025 (6 days left to apply)job requisition id: JR105621As an inspired member of the Petstock Group, where we are inspired by pets to grow as people, we have established ourselves as retail market leaders across the pet care industry over the past 20 + years! We\’re on the look out for passionate individuals who want to turn their passion for pets and animals into a career!Here is what you can expect to be doing day to day when you join our fun, friendly & inclusive team! **A day in the life…*** Providing exceptional customer service where you and your customer will have memorable, meaningful interactions* Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets* Complete memorable sales transactions, aiming to reach set store sales goals* Work with your team mates to make sure the store looks its best at all the times, ensuring all the latest stock is on the shelves* Be proactive in making sure you keep your knowledge up to date on pet care, products, and services we provide* Contribute to a fun, supportive culture instore where the team loves coming to work every day* Strong safety mindset with commitment to create a culture of safety within your team**What we need…*** A passion for animals and providing the best customer service* Experience in a similar retail environment* Demonstrated drive to achieve and exceed sales target* Strong interpersonal skills with ability to build relationships and rapport with customers and your team-mates* Physically fit, with ability to lift products up to 20kgs* Flexibility and ability to work weekends and public holidaysIn this role, you will be someone who provides more expertise, exceptional customer service, more value to the customer and take more care of our pet customers and their family….if this sounds like you, apply online today.*Our diversity makes us better…we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.**We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.**At Petstock we are passionate about supporting the communities we\’re part of, where possible we aim to hire candidates from the same geographic region (typically within an 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.*https://www.petstockgroup.com.au/careers #J-18808-Ljbffr
Retail Sales Assistant - Full Time | Horsham employer: Petstock Group
Contact Detail:
Petstock Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant - Full Time | Horsham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Petstock. Understand their values and what makes them tick. This way, you can show off your passion for pets and how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky customer situations or upsell products. Role-playing with a friend can help you feel more confident when it comes to those memorable interactions.
✨Tip Number 3
Show your enthusiasm! When you’re in the interview, let your love for animals shine through. Share personal stories about your pets or experiences that highlight your commitment to providing exceptional service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you’re genuinely interested in the role and helps keep you top of mind as they make their decision.
We think you need these skills to ace Retail Sales Assistant - Full Time | Horsham
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for animals shine through! Share any experiences you have with pets, whether it's caring for them or working in a pet-related role. We want to see that you're genuinely excited about joining our team.
Tailor Your Application: Make sure to customise your application to highlight relevant experience in retail and customer service. Use keywords from the job description to show us you understand what we're looking for. This helps us see how you fit into our fun and friendly culture!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share stories that reflect your interpersonal skills and how you build relationships with customers and teammates. We want to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Petstock Group
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share personal stories or experiences that highlight your passion for pets, as this role is all about connecting with customers through shared interests.
✨Know the Products Inside Out
Familiarise yourself with the pet care products and services offered by the company. Being able to discuss specific items and their benefits will demonstrate your commitment to providing exceptional customer service.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you’ve successfully collaborated with others in previous jobs. Highlight any experiences where you contributed to a positive work environment or helped achieve team goals.
✨Prepare for Customer Scenarios
Think of potential customer interactions you might face and how you would handle them. Practising responses to common questions or complaints can help you feel more confident and show your problem-solving skills during the interview.