At a Glance
- Tasks: Lead and inspire your team while delivering exceptional customer experiences.
- Company: Join a passionate team at Petstock, dedicated to pets and people.
- Benefits: Enjoy wellbeing support, paid leave options, and health discounts.
- Other info: Be part of a diverse team committed to making a difference.
- Why this job: Make a real impact in a fun, inclusive environment that values community.
- Qualifications: Experience in leadership and a passion for pet care.
The predicted salary is between 25000 - 35000 £ per year.
Responsibilities
- Lead by example, mentoring and inspiring your team daily
- Coach your team to achieve and develop their knowledge and skills
- Lead from the front by consistently providing an exceptional customer experience
- Create strong safety mindset, committed to fostering a culture of safety within your team
- Recruit, onboard, and induct high‑calibre new team members
- Manage stock effectively, ensuring accuracy and that the team follows stock integrity processes
- Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services
- Create a fun, supportive in‑store culture where your team loves coming to work every day
- Proactively support local marketing opportunities and sponsorships
Benefits
- Free access to Sonder our wellbeing, safety, and mental health support service
- From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger.
- Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
- Health and wellness services at a great corporate discount
- Exclusive access to Workplace Banking
- We’re built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet.
Equal Opportunity Employer
Our diversity makes us better... we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves. At Petstock we are passionate about supporting the communities we’re part of, where possible we aim to hire candidates from the same geographic region (typically within an 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.
Retail Leadership & Team Growth Lead employer: Petstock Group
At Petstock, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our commitment to employee growth is evident through our mentoring programmes and opportunities for professional development, all while ensuring a fun and supportive environment where team members are excited to come to work every day. With benefits like wellbeing support, additional paid leave options, and a focus on community engagement, we empower our employees to make a meaningful impact both in their careers and the communities they serve.