Retail Assistant Manager | Cowes
Retail Assistant Manager | Cowes

Retail Assistant Manager | Cowes

Cowes Full-Time 24000 - 32000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire a team while delivering exceptional customer service in a fun retail environment.
  • Company: Join Petstock Group, a leader in the pet care industry with over 20 years of experience.
  • Benefits: Enjoy a supportive culture, opportunities for growth, and a chance to work with pets every day!
  • Why this job: Be part of a passionate team that values inclusivity and personal development.
  • Qualifications: Previous retail leadership experience or readiness to step up, with strong sales and communication skills.
  • Other info: Diversity is celebrated here; we welcome applicants from all backgrounds.

The predicted salary is between 24000 - 32000 ÂŁ per year.

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Join to apply for the Retail Assistant Manager | Cowes role at Petstock Group

As an inspired member of the Petstock Group, where we are inspired by pets to grow as people, we have established ourselves as retail market leaders across the pet care industry over the past 20 + years!

We are currently on the lookout for passionate, friendly, strong leader to support the team to provide the world class professional advice and customer service that we are famous for!

Here is what you can expect to be doing day to day when you join our fun, friendly & inclusive team!

A day in the life…

  • Lead by example, mentoring & inspiring your team on a daily basis
  • Support your Store Manager in coaching the team to achieve & develop their knowledge and skills
  • Lead from the front, providing an exceptional customer experience
  • Ensure the safety of the store, team members and customers by maintaining a safe work environment at all times
  • Support your Store Manager in stock management, ensuring stock is maintained and accurate
  • Assist in managing visual merchandising (VM) of stock displays, ensuring VM standards are kept to
  • Be proactive in making sure you keep your knowledge up to date on pet care, products, and services we provide
  • Recruit, onboard, and induct high calibre new Team Members
  • Contribute to a fun, supportive culture instore where the team loves coming to work every day
  • Pro-actively support local marketing opportunities and sponsorships

What We Need…

  • Experience in a similar store leadership role or ready to take that next step up in your retail management career
  • Demonstrated success in driving sales
  • Strong leadership with ability to motivate and build a high performing team, with a positive culture
  • High degree of resilience & ability to priorities and manage conflicting priorities
  • Ability to create a positive culture of safety
  • Demonstrated ability to achieve & exceed sales targets
  • Established business acumen
  • Ability to be flexible in order to meet changing work conditions
  • High degree of interpersonal & communication skills

If this sounds like you and you are ready to take the next step in your retail leadership career, apply online today!

Our recruitment process will look something like this…

  • Introductory phone screen – One of our friendly team members will reach out to discuss you and the role
  • Face to Face Interview – get to know more about the business and the role and see the workplace location. Get to know your potential manager and showcase your skills.
  • Pre employment checks – which include both reference and police checks

Our diversity makes us better…we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

Not the role for you? Feel free to jump on to our career site to view our other vacancies or express interest in future opportunities – https://www.petstockgroup.com.au/careers

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Retail

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Retail Assistant Manager | Cowes employer: Petstock Group

At Petstock Group, we pride ourselves on being a leading employer in the pet care retail industry, offering a vibrant and inclusive work culture that fosters personal and professional growth. As a Retail Assistant Manager in Cowes, you'll enjoy competitive benefits, opportunities for leadership development, and the chance to work with a passionate team dedicated to providing exceptional customer service. Join us in creating a fun and supportive environment where your contributions are valued and celebrated.
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Contact Detail:

Petstock Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant Manager | Cowes

✨Tip Number 1

Familiarise yourself with the pet care industry and Petstock Group's values. Understanding their mission to provide exceptional customer service and a positive team culture will help you align your responses during interviews.

✨Tip Number 2

Prepare examples of how you've successfully led a team in previous roles. Highlight specific instances where you motivated your team or improved sales, as this will demonstrate your leadership capabilities.

✨Tip Number 3

Showcase your knowledge of pet care products and services. Being able to discuss current trends or popular items in the pet industry can set you apart from other candidates and show your passion for the role.

✨Tip Number 4

Network with current or former employees of Petstock Group if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.

We think you need these skills to ace Retail Assistant Manager | Cowes

Leadership Skills
Customer Service Excellence
Sales Management
Team Motivation
Stock Management
Visual Merchandising
Coaching and Mentoring
Interpersonal Skills
Communication Skills
Business Acumen
Problem-Solving Skills
Flexibility and Adaptability
Safety Awareness
Conflict Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail management and leadership. Use specific examples that demonstrate your ability to drive sales and lead a team effectively.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for pet care and your leadership style. Mention how your values align with the Petstock Group's mission and culture.

Showcase Your Achievements: In your application, include quantifiable achievements from previous roles, such as sales targets met or exceeded, team performance improvements, or successful training initiatives.

Prepare for the Interview: Research common interview questions for retail management positions and prepare thoughtful responses. Be ready to discuss how you would handle specific scenarios related to team leadership and customer service.

How to prepare for a job interview at Petstock Group

✨Show Your Passion for Pets

Make sure to express your genuine love for pets during the interview. Share any personal experiences or stories that highlight your connection with animals, as this aligns perfectly with the values of Petstock Group.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team, resolved conflicts, or improved performance, showcasing your ability to inspire others.

✨Know the Products and Services

Familiarise yourself with the range of products and services offered by Petstock Group. Being knowledgeable about pet care will not only impress your interviewers but also show your commitment to providing exceptional customer service.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your previous roles where you successfully managed stock, visual merchandising, or customer complaints.

Retail Assistant Manager | Cowes
Petstock Group

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