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- Tasks: Lead and inspire a passionate retail team while delivering exceptional customer service.
- Company: Join the Petstock Group, where pets inspire us to be better people.
- Benefits: Enjoy competitive pay, wellness support, and opportunities for career growth.
- Why this job: Be part of a fun, inclusive culture that values pets, people, and the planet.
- Qualifications: Leadership skills and a passion for pets and customer service.
- Other info: Stay connected for updates and early access to new roles in our Talent Community.
The predicted salary is between 36000 - 60000 £ per year.
As an inspired member of the Petstock Group, our connections with pets help us grow as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life. Our retail leadership team at Petstock guides our passionate team to deliver the world-class customer service we're known for, playing a key role in the success of the Petstock Group. With a fun, friendly, and inclusive culture, you’ll have every opportunity to grow your career within our retail operations team.
Whether you are actively seeking new opportunities or simply exploring what’s out there, the Talent Community is a fantastic way to stay connected with us.
Why Petstock is the Place for You- Free access to Sonder our wellbeing, safety, and mental health support service
- From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do!
- Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
- Health and wellness services at a great corporate discount
- Exclusive access to Workplace Banking
- We’re built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet.
- Lead by example, mentoring and inspiring your team daily
- Coach your team to achieve and develop their knowledge and skills
- Lead from the front by consistently providing an exceptional customer experience
- Create strong safety mindset, committed to fostering a culture of safety within your team
- Recruit, onboard, and induct high-calibre new team members
- Manage stock effectively, ensuring accuracy and that the team follows stock integrity processes
- Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services
- Create a fun, supportive in-store culture where your team loves coming to work every day
- Proactively support local marketing opportunities and sponsorships
Early Access: As a member of our Talent Community, you’ll be notified when Petstock posts new roles, giving you early access to apply!
Tailored Content: Receive personalised content, including job alerts and updates on all things Petstock and Petstock Group.
Thank you for considering the opportunity to be part of our Talent Community.
Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
At Petstock we are passionate about supporting the communities we’re part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.
Award-winning programs that support career growth, with a new leadership development program underway. Team member, family & pet benefits across Petstock Group & Woolworths Group. Free access to mental health, financial & wellbeing support services.
Expressions of Interest | Retail Leadership Talent Community VIC East in London employer: Petstock Group
Contact Detail:
Petstock Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Expressions of Interest | Retail Leadership Talent Community VIC East in London
✨Tip Number 1
Get involved with our Talent Community! By signing up, you’ll be the first to know about new roles and updates at Petstock. It’s a great way to stay connected and show your interest in joining our awesome team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and what it’s like to work at Petstock. This can give you valuable insights and help you stand out when applying.
✨Tip Number 3
Prepare for interviews by knowing our values and culture inside out. We love passionate people who care about pets and community. Show us how you embody these values in your everyday life and work!
✨Tip Number 4
Don’t hesitate to follow up after an interview! A quick thank-you note can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make decisions.
We think you need these skills to ace Expressions of Interest | Retail Leadership Talent Community VIC East in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for pets and how it connects to your career aspirations.
Tailor Your Application: Make sure to customise your application for the role. Highlight your relevant experience in retail leadership and how you can contribute to our fun and inclusive culture at Petstock. Show us why you’re a perfect fit!
Show Your Passion: We love candidates who are genuinely excited about working with pets and people. Share any experiences or stories that demonstrate your commitment to customer service and team leadership in your application.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, you’ll stay updated on your application status and have access to all the latest opportunities in our Talent Community!
How to prepare for a job interview at Petstock Group
✨Know Your Petstock Values
Before your interview, take some time to familiarise yourself with Petstock's core values and mission. Understanding their commitment to pets, people, and the planet will help you align your answers with what they stand for, showing that you're a great cultural fit.
✨Showcase Your Leadership Skills
As this role is focused on retail leadership, be prepared to discuss your previous experiences in mentoring and coaching teams. Share specific examples of how you've inspired others and created a positive work environment, as this will resonate well with their emphasis on a fun and inclusive culture.
✨Demonstrate Customer-Centric Thinking
Petstock prides itself on exceptional customer service. Think of instances where you've gone above and beyond for customers or improved their experience. Highlighting these moments will show that you understand the importance of customer satisfaction in retail.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the company culture, team dynamics, or community initiatives. This not only shows your genuine interest in the role but also gives you a chance to assess if Petstock is the right fit for you. Remember, interviews are a two-way street!