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- Tasks: Lead a passionate team and deliver exceptional customer service in a fun retail environment.
- Company: Join Petstock, a vibrant company inspired by pets and dedicated to community connections.
- Benefits: Enjoy career growth opportunities, a supportive culture, and the chance to work with animals.
- Other info: Diverse and inclusive workplace committed to equal opportunities for all.
- Why this job: Make a real impact while doing what you love in a pet-friendly atmosphere.
- Qualifications: Experience in retail management or ready to step up, with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
As an inspired member of the Petstock Group, our connections with pets help us grow as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.
Take on the role of Store Manager at Petstock and lead a passionate team in delivering the world-class customer service we're known for, playing a key role in the success of the Petstock Group. With a fun, friendly, and inclusive culture, you’ll have every opportunity to grow your career within our retail operations team.
A Peek Into Your Petstock Day- Lead by example, mentoring and inspiring your team daily
- Coach your team to achieve and develop their knowledge and skills
- Lead from the front by consistently providing an exceptional customer experience
- Create strong safety mindset, committed to fostering a culture of safety within your team
- Recruit, onboard, and induct high-calibre new team members
- Manage stock effectively, ensuring accuracy and that the team follows stock integrity processes
- Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
- Create a fun, supportive in-store culture where your team loves coming to work every day
- Proactively support local marketing opportunities and sponsorships
Experience in a similar store leadership role or ready to take that next step up in your retail management career. Demonstrated drive to achieve and exceed sales target. Strong leadership with the ability to motivate and build a high-performing team, while fostering a positive culture. Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks. Ability to drive safe Work, Health & Safety practices. Established business acumen. Ability to be flexible and adapt to changing work conditions. Strong interpersonal skills with ability to build relationships and rapport with customers and the team.
If this is the opportunity you’ve been looking for and you love Pets as much as we do, apply today!
Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves. At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies.
Retail Store Manager | Horsham employer: Petstock Group
Contact Detail:
Petstock Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager | Horsham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Petstock's social media and website. This will help you understand their values and how you can fit in, plus it gives you some great talking points during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with leading a team and delivering exceptional customer service, just like they want at Petstock.
✨Tip Number 3
Show your passion for pets! Be ready to share your love for animals and any relevant experiences you have. This will not only make you stand out but also show that you’re genuinely excited about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Store Manager | Horsham
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your connection with animals. This will resonate with us at Petstock and show that you’re a great fit for our team.
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Store Manager role. Highlight relevant experience in retail management and leadership, and don’t forget to mention how you can contribute to our fun and inclusive culture!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, so make sure your skills and experiences stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other exciting opportunities we have available!
How to prepare for a job interview at Petstock Group
✨Know Your Petstock Values
Before the interview, take some time to familiarise yourself with Petstock's values and culture. Understanding their commitment to pets and community will help you align your answers with what they stand for, showing that you're a great fit for their team.
✨Showcase Your Leadership Skills
As a potential Store Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on mentoring, coaching, and creating a positive work environment. This will highlight your capability to inspire others.
✨Prepare for Customer Service Scenarios
Expect questions about customer service situations. Think of specific instances where you provided exceptional service or resolved conflicts. This will showcase your ability to maintain the high standards of customer experience that Petstock is known for.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about team dynamics, local marketing opportunities, or how they foster a culture of safety. This shows your genuine interest in the role and helps you assess if it's the right fit for you.