At a Glance
- Tasks: Deliver exceptional customer service and inspire pet owners with your knowledge.
- Company: Join a passionate team at Petstock, dedicated to pets and people.
- Benefits: Enjoy mental health support, career growth programs, and exclusive discounts.
- Why this job: Make a real impact in the lives of pets and their owners every day.
- Qualifications: Retail experience and a love for animals are essential.
- Other info: Flexible hours and a fun, supportive work culture await you!
Casual Retail Sales Assistant | Epsom page is loaded## Casual Retail Sales Assistant | Epsomlocations: Epsomtime type: Casualposted on: Posted Todaytime left to apply: End Date: November 6, 2025 (30 days left to apply)job requisition id: JR106078Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet!. * Award-winning programs that support career growth, with a new leadership development program underway* Team member, family & pet benefits across Petstock Group & Woolworths Group* Free access to mental health, financial & wellbeing support servicesAs an inspired member of the Petstock Group, our connections with pets help us grow as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life. **Why Petstock is the Place for You*** Free access to mental health, financial & wellbeing support services through our EAP service* From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do!* Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave* Health and wellness services at a great corporate discount* Exclusive access to Workplace Banking* We’re built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet**A Peek Into Your Petstock Day*** Provide exceptional customer service where you and your customer will have memorable, meaningful interactions* Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets* Complete memorable sales transactions, aiming to reach set store sales goals* Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock* Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current* Contribute to a fun, supportive culture instore where the team loves coming to work each and every day* Strong safety mindset with commitment to create a culture of safety within your team* A passion for animals and providing the best customer service* Experience in a similar retail environment* Demonstrated drive to achieve and exceed sales target* Strong interpersonal skills with ability to build relationships and rapport with customers and the team* Physically fit, with ability to lift products up to 20kgs* Flexibility and ability to work weekends and public holidays**If this is the opportunity you’ve been looking for and you love Pets as much as we do, apply today!****Follow us on LinkedIn to keep up to date on life across our various brands -** **h******tt**ps://www.linkedin.com/company/petstock***Our diversity makes us better…we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.**We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.**At Petstock we are passionate about supporting the communities we\’re part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies.* *Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.* #J-18808-Ljbffr
Casual Retail Sales Assistant | Epsom employer: Petstock Group
Contact Detail:
Petstock Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Sales Assistant | Epsom
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Petstock and its values. Show us that you’re not just another candidate but someone who genuinely cares about pets and the community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for animals and customer service.
✨Tip Number 3
Dress the part! Even though it’s a casual retail position, looking smart and presentable can make a great first impression. Plus, it shows us that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Casual Retail Sales Assistant | Epsom
Some tips for your application 🫡
Show Your Passion for Pets: When you're writing your application, let your love for pets shine through! Share any experiences you have with animals and how they inspire you. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference for pets and their owners.
Tailor Your Application: Make sure to customise your application to highlight relevant experience in retail or customer service. Mention specific skills that align with the role, like your ability to build rapport with customers or your knack for achieving sales targets. We appreciate when candidates take the time to connect their background to what we do!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share a bit about who you are outside of work, especially if it relates to your love for animals. We’re looking for team members who will fit into our fun and supportive culture!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible. Plus, it’s super easy!
How to prepare for a job interview at Petstock Group
✨Know Your Stuff About Pets
Before heading into the interview, brush up on your knowledge of pet care and products. Familiarise yourself with common pet issues and solutions, as well as the latest trends in pet care. This will not only impress your interviewers but also show your genuine passion for animals.
✨Showcase Your Customer Service Skills
Prepare to share specific examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to create memorable interactions, which is key for a retail sales assistant.
✨Emphasise Team Spirit
Petstock values a fun and supportive culture, so be ready to discuss how you contribute to a positive team environment. Share experiences where you collaborated with colleagues or helped foster a friendly atmosphere. This will highlight your interpersonal skills and fit within their team.
✨Be Ready for Practical Questions
Expect questions that assess your physical capability and flexibility, such as lifting products or working weekends. Be honest about your abilities and express your willingness to adapt to the demands of the role. This shows you're committed and ready to take on the responsibilities of the job.