At a Glance
- Tasks: Provide exceptional customer service and inspire pet owners with your knowledge.
- Company: Join a passionate team at Petstock, dedicated to pets, people, and the planet.
- Benefits: Enjoy career growth programs, mental health support, and exclusive discounts.
- Other info: Flexible hours, fun culture, and opportunities for additional paid leave.
- Why this job: Make a real impact in the community while working with animals you love.
- Qualifications: Passion for pets, retail experience, and strong interpersonal skills required.
The predicted salary is between 20000 - 25000 € per year.
We are looking for individuals that are able and willing to travel between both our Hamilton and Cambridge stores as needed. Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet.
What we offer:
- Award‑winning programs that support career growth, with a new leadership development program underway.
- Team member, family & pet benefits across Petstock Group & Woolworths Group.
- Free access to mental health, financial & wellbeing support services.
- Opportunity to purchase up to 2 weeks of additional paid leave & 4 weeks of paid parental leave.
- Health and wellness services at a great corporate discount.
- Exclusive access to Workplace Banking.
We’re built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet.
A Peek Into Your Petstock Day:
- Provide exceptional customer service where you and your customer will have memorable, meaningful interactions.
- Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets.
- Complete memorable sales transactions, aiming to reach set store sales goals.
- Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock.
- Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current.
- Contribute to a fun, supportive culture in store where the team loves coming to work each and every day.
- Strong safety mindset with commitment to create a culture of safety within your team.
What we’re looking for:
- A passion for animals and providing the best customer service.
- Experience in a similar retail environment.
- Demonstrated drive to achieve and exceed sales target.
- Strong interpersonal skills with ability to build relationships and rapport with customers and the team.
- Physically fit, with ability to lift products up to 20kgs.
- Flexibility and ability to work weekends and public holidays.
Equal Opportunity Employer: Our diversity makes us better. We are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves. At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.
Retail Sales Assistant | Cambridge & Hamilton NZ employer: Petstock Group
At Petstock, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work culture, where our team members are inspired by their passion for pets and people. With award-winning career growth programs, access to mental health and wellbeing services, and opportunities to engage in community initiatives, we empower our employees to make a meaningful impact while enjoying a fulfilling work-life balance. Join us in Cambridge and Hamilton, where you can thrive in a vibrant environment that values family, inclusivity, and the joy of making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant | Cambridge & Hamilton NZ
✨Tip Number 1
Get to know the company culture! Before your interview, check out Petstock's social media and website. Understanding their values around pets, people, and the planet will help you connect during your chat.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. This is key for a Retail Sales Assistant role, so be ready to share those stories.
✨Tip Number 3
Show your passion for animals! Whether it's sharing your pet stories or discussing your favourite products, let your love for pets shine through. It’ll resonate with the team and show you’re a great fit.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch!
We think you need these skills to ace Retail Sales Assistant | Cambridge & Hamilton NZ
Some tips for your application 🫡
Show Your Passion for Pets:Let your love for animals shine through in your application! Share any experiences you have with pets, whether it's volunteering at shelters or simply being a pet owner. We want to see that you're genuinely excited about working in a pet-focused environment.
Tailor Your Application:Make sure to customise your CV and cover letter for the Retail Sales Assistant role. Highlight relevant experience in retail and customer service, and don’t forget to mention your ability to travel between our Hamilton and Cambridge stores. We love seeing candidates who pay attention to detail!
Be Yourself:We value authenticity, so don’t be afraid to let your personality shine through. Share stories that reflect your interpersonal skills and how you build relationships with customers and teammates. Remember, we’re looking for someone who fits into our fun and supportive culture!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can’t wait to read it! Plus, it shows you’re keen on joining our team at Petstock.
How to prepare for a job interview at Petstock Group
✨Know Your Stuff About Pets
Brush up on your knowledge of pet care and products. Being able to discuss different types of pets, their needs, and the best products for them will show your passion and expertise, which is crucial for a Retail Sales Assistant role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you built rapport with customers and resolved any issues. This will demonstrate your ability to create memorable interactions, which is key in this role.
✨Be Ready to Talk Teamwork
Since you'll be part of a passionate team, think of times when you contributed to a positive team culture. Share stories that highlight your interpersonal skills and how you support your colleagues, as this aligns with the company's values.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to travel between the Hamilton and Cambridge stores. Showing that you're flexible and ready to work weekends or public holidays will make you stand out as a candidate who fits the job requirements.
