At a Glance
- Tasks: Engage with customers and train puppies in a fun, supportive environment.
- Company: Join Petstock, a passionate team dedicated to pets, people, and the planet.
- Benefits: Enjoy career growth programs, mental health support, and exclusive discounts.
- Other info: Be part of a diverse team that values inclusivity and community connections.
- Why this job: Make a real impact while working with pets and inspiring others.
- Qualifications: Passion for animals, dog training experience, and strong customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
About Petstock
Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet!
Benefits
- Award-winning programs that support career growth, with a new leadership development program underway
- Team member, family & pet benefits across Petstock Group & Woolworths Group
- Free access to mental health, financial & wellbeing support services
Why Petstock is the Place for You
- Free access to mental health, financial & wellbeing support services through our Sonder service
- From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger.
- Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
- Health and wellness services at a great corporate discount
- Exclusive access to Workplace Banking
- We’re built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet
A Peek Into Your Petstock Day
- Set up and clean Puppy Preschool rooms and equipment and print training materials as required
- Deliver informative and engaging Puppy Preschool training sessions to customers
- Facilitate participants learning to achieve desired learning outcomes
- Provide exceptional customer service where you and your customer will have memorable, meaningful interactions
- Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets
- Complete memorable sales transactions, aiming to reach set store sales goals
- Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock
- Demonstrate initiative by actively keeping your knowledge on pet care, products, and services current
- Contribute to a fun, supportive culture in store where the team loves coming to work each and every day
- Strong safety mindset with commitment to create a culture of safety within your team
Required Experience & Qualifications
- A passion for animals and providing the best customer service
- Experience in dog training
- Experience in a similar retail environment
- Demonstrated drive to achieve and exceed sales target
- Strong interpersonal skills with ability to build relationships and rapport with customers and the team
- Physically fit, with ability to lift products up to 20kgs
- Flexibility and ability to work weekends and public holidays
Legal Notice
Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves. At Petstock we are passionate about supporting the communities we’re part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.
Retail Sales Assistant / Puppy School Trainer | Brighton employer: Petstock Group
At Petstock, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture, where our team members are inspired by their passion for pets and animals. With award-winning career growth programs, comprehensive wellbeing support, and the opportunity to engage in meaningful community initiatives, we empower our employees to thrive both personally and professionally. Located in Brighton, our commitment to family values and sustainability ensures that every day at Petstock is not just a job, but a chance to make a positive impact on pets, people, and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant / Puppy School Trainer | Brighton
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Petstock Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Petstock Group!
We think you need these skills to ace Retail Sales Assistant / Puppy School Trainer | Brighton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Petstock Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Petstock Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Petstock Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Petstock Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
