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- Tasks: Deliver exceptional customer service and inspire pet owners with your knowledge.
- Company: Join a passionate team at Petstock, dedicated to pets, people, and the planet.
- Benefits: Enjoy mental health support, career growth programs, and exclusive discounts.
- Why this job: Be part of a fun, inclusive culture while making a real impact on pet care.
- Qualifications: Retail experience and a passion for animals are essential.
- Other info: Flexible hours and opportunities for community involvement await you!
The predicted salary is between 11 - 14 £ per hour.
Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet!
- Award-winning programs that support career growth, with a new leadership development program underway
- Team member, family & pet benefits across Petstock Group & Woolworths Group
- Free access to mental health, financial & wellbeing support services
As an inspired member of the Petstock Group, our connections with pets help us grow as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.
Why Petstock is the Place for You- Free access to mental health, financial & wellbeing support services through our Sonder service
- From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do!
- Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
- Health and wellness services at a great corporate discount
- Exclusive access to Workplace Banking
- We operate with heart, inclusivity, and inspiration for pets, people, and the planet
- Provide exceptional customer service where you and your customer will have memorable, meaningful interactions
- Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets
- Complete memorable sales transactions, aiming to reach set store sales goals
- Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock
- Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
- Contribute to a fun, supportive culture instore where the team loves coming to work each and every day
- Strong safety mindset with commitment to create a culture of safety within your team
- A passion for animals and providing the best customer service
- Experience in a similar retail environment
- Demonstrated drive to achieve and exceed sales target
- Strong interpersonal skills with ability to build relationships and rapport with customers and the team
- Physically fit, with ability to lift products up to 20kgs
- Flexibility and ability to work weekends and public holidays
If this is the opportunity you’ve been looking for and you love Pets as much as we do, apply today!
Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
At Petstock we are passionate about supporting the communities we’re part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.
Casual Retail Sales Assistant | Brighton employer: Petstock Group
Contact Detail:
Petstock Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Sales Assistant | Brighton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Petstock's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show your passion for pets! Whether it's sharing your own pet stories or discussing your favourite products, let your love for animals shine through. This will resonate with the team and demonstrate that you fit right into their pet-loving culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind as they make their decision.
We think you need these skills to ace Casual Retail Sales Assistant | Brighton
Some tips for your application 🫡
Show Your Passion for Pets: When you're writing your application, let your love for pets shine through! Share any experiences you have with animals and how they inspire you. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference for pets and their owners.
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that match the role. If you've worked in retail before or have customer service experience, shout about it! We love seeing how your background aligns with what we do at Petstock.
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique story and what makes you a great fit for our team. Remember, we’re looking for people who can contribute to our fun and supportive culture!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Petstock Group
✨Know Your Stuff About Pets
Before heading into the interview, brush up on your knowledge of pet care and products. Familiarise yourself with common questions customers might ask and be ready to share your passion for animals. This will show that you’re not just a candidate, but someone who genuinely cares about pets.
✨Show Off Your Customer Service Skills
Think of examples from your past experiences where you provided exceptional customer service. Be prepared to discuss how you handled difficult situations or went above and beyond for a customer. This is key in retail, especially in a pet-focused environment.
✨Demonstrate Team Spirit
Petstock values a fun and supportive culture, so come ready to talk about how you work well in a team. Share stories that highlight your ability to collaborate and contribute positively to a workplace. They want to see that you can help create a great atmosphere in-store.
✨Be Ready for Practical Questions
Expect some practical questions related to the role, like how you would handle stock replenishment or maintain store presentation. Think through these scenarios beforehand so you can demonstrate your initiative and problem-solving skills during the interview.