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For Companies At a Glance
- Tasks: Engage with pet parents, maintain store cleanliness, and care for pets.
- Company: Join PetSmart, a company passionate about pets and their people.
- Benefits: Enjoy weekly pay, discounts, tuition assistance, and career development.
- Why this job: Make a meaningful impact while working in a fun, pet-loving environment.
- Qualifications: Strong communication skills and flexibility to work various shifts required.
- Other info: Be part of a diverse team dedicated to doing Anything for Pets.
Overview
Retail Sales Associate Part Time at PetSmart. PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!
About Life At PetSmart: At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.
Benefits
- Paid weekly
- Associate discounts and perks
- 401k
- Tuition assistance
- Career pathing
- Development opportunities
Job Summary
PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store.
Job Responsibilities
- Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
- Greets pet parents and answers their questions throughout the store.
- Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
- Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).
- Maintains total store cleanliness standards.
- Supports the store with weekly price changes and monthly promotional pricing.
- Stages and sorts new product to match sales floor planners.
- Faces, fills, and recovers products to meet sales floor standards.
- Recommends, informs, and sells merchandise, services and live pets.
- Administers store owned pet medications as directed by veterinarian.
- Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
- Ensures a safe environment for our associates, pets, and pet parents.
- Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
- Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned.
- Participates in our culture of Belonging and Recognition.
- Follows all Company Policies and Procedures.
Qualifications
- Strong written and verbal communication skills.
- Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
- Ability to react under pressure and maintain composure.
Essential Physical Demands And Work Environment
- Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
- While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do What You Love
Join us for a chance to make a meaningful impact every day. Whether it\’s helping a customer choose their first fish, celebrating a pet\’s birthday, or seeing the smile on a pet parent’s face after a fresh groom—you\’ll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We\’re excited to hear your story and learn more about you! Apply Now!
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on an hourly basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits, as described at https://benefits.petsmart.com/us/
PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law).
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.
Employment details
- Seniority level: Not Applicable
- Employment type: Part-time
- Job function: Sales and Business Development
- Industries: Retail
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Retail Sales Associate Part Time employer: PetSmart
Contact Detail:
PetSmart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate Part Time
✨Tip Number 1
Familiarise yourself with PetSmart's values and mission. Understanding their commitment to pets and people will help you connect with the team during your interview, showing that you're aligned with their culture.
✨Tip Number 2
Highlight any previous experience you have with pets or in retail. Whether it's volunteering at an animal shelter or working in a customer service role, sharing these experiences can demonstrate your passion and suitability for the role.
✨Tip Number 3
Prepare to discuss how you would handle specific situations involving pets and customers. Think of examples where you've provided excellent service or resolved conflicts, as this will showcase your problem-solving skills.
✨Tip Number 4
Show your enthusiasm for pets during the interview. Share personal stories about your own pets or experiences with animals, as this can help you stand out as a candidate who truly cares about the role.
We think you need these skills to ace Retail Sales Associate Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you interacted with customers or worked with pets, as this aligns with PetSmart's values.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and customer service. Mention specific experiences that demonstrate your ability to engage with pet parents and provide excellent service.
Highlight Communication Skills: Since strong written and verbal communication skills are essential for this role, ensure you provide examples of how you've effectively communicated in past positions, whether in person or over the phone.
Show Flexibility: PetSmart values flexibility in scheduling. In your application, mention your availability to work evenings, weekends, and holidays, as this will show your commitment to the role.
How to prepare for a job interview at PetSmart
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets, as this will resonate with the company's values and show that you're a good fit for their culture.
✨Demonstrate Strong Communication Skills
Since the role involves engaging with pet parents, practice clear and friendly communication. Be prepared to answer questions about how you would handle customer inquiries or concerns, showcasing your ability to connect with people.
✨Highlight Your Flexibility
PetSmart values associates who can work various shifts, including evenings and weekends. Be ready to discuss your availability and willingness to adapt to the store's needs, which will demonstrate your commitment to the role.
✨Prepare for Situational Questions
Expect questions that assess how you would react in specific scenarios, such as dealing with a sick pet or managing a busy sales floor. Think of examples from past experiences where you successfully handled similar situations.
