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- Tasks: Engage with pet parents and their pets while delivering training services.
- Company: PetSmart is a pet-loving company dedicated to both pets and people.
- Benefits: Enjoy weekly pay, health benefits, tuition assistance, and associate discounts.
- Why this job: Make a meaningful impact daily while celebrating your passion for pets.
- Qualifications: 1-2 years of retail experience and accredited in PetSmart Training Instructor Course required.
- Other info: Join a diverse team united by a love for pets and personal growth.
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Join to apply for the Pet Trainer role at PetSmart
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!
Pet Trainer
About Life At PetSmart
At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.
Benefits That Benefit You
- Paid weekly
- Health benefits: medical, dental, vision
- 401k
- Tuition assistance
- Associate discounts and perks
- Paid time off for fulltime associates
- Career pathing
- Development opportunities
Job Summary
PetSmart’s Pet Training Instructor is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. They will actively seek out pets and pet parents to educate them on the benefits of pet training and will deliver pet training services in accordance with PetSmart’s curriculum.
Essential Responsibilities
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
- Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns.
- Actively sell training classes in store, over the phone and online.
- Educates pet parents about the benefits of our entire pet training curriculum.
- Maintains all paperwork related to pet training.
- Educates fellow associates and acts as the subject matter expert for their location on the benefits of pet training.
- Schedules training classes as outlined by the Company expectations.
- Responsible for creating a safe environment for the people and pets in their classes and surrounding areas of the store.
- Ensures the pet training area and surrounding areas are clean and presentable.
- Recognize associates for their contributions to selling pet training.
- Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
- Recommends, informs and sells merchandise and services.
- Assists and works in other departments as required. Other duties may be assigned.
- Participates in our culture of Belonging and Recognition.
- Follows all Company Policies and Procedures.
Qualifications
- 1-2 years of retail experience in a customer-focused environment.
- Accredited in PetSmart Training Instructor Course
- Proficiency in computer applications.
- Ability to react under pressure and maintain composure.
- Flexibility in schedule, able to work evenings, weekends, and holidays as needed
- Strong organizational skills and attention to detail.
- Strong written and verbal communication skills.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
- While performing this job, the associate is occasionally exposed to moving mechanical parts and a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do What You Love
Join us for a chance to make a meaningful impact every day. Whether it\’s helping a customer choose their first fish, celebrating a pet\’s birthday, or seeing the smile on a pet parent’s face after a fresh groom—you\’ll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We\’re excited to hear your story and learn more about you! Apply Now!
This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on an hourly basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits, as described at https://benefits.petsmart.com/us/
PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Retail
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Pet Trainer employer: PetSmart
Contact Detail:
PetSmart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pet Trainer
✨Tip Number 1
Familiarise yourself with PetSmart's training curriculum and philosophy. Understanding their approach to pet training will not only help you during the interview but also show your genuine interest in their methods.
✨Tip Number 2
Engage with current PetSmart employees or trainers on social media platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous experience with pets and training. Be ready to share specific examples of how you've successfully trained animals or handled challenging situations, as this will demonstrate your expertise and passion for the role.
✨Tip Number 4
Showcase your communication skills by practicing how you would explain training techniques to pet parents. Being able to convey information clearly and effectively is crucial for this role, so consider role-playing scenarios with friends or family.
We think you need these skills to ace Pet Trainer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Pet Trainer at PetSmart. Familiarise yourself with their training curriculum and the importance of customer engagement in pet training.
Tailor Your CV: Highlight your relevant experience in retail and customer service, especially any roles that involved working with pets or animals. Make sure to include any certifications or training related to pet training.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for pets and your commitment to providing excellent customer service. Mention specific experiences that demonstrate your skills in training and engaging with both pets and their owners.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at PetSmart
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share personal stories about your experiences with pets, as this will resonate with the interviewers and demonstrate your genuine interest in the role.
✨Highlight Relevant Experience
Discuss any previous experience you have in pet training or customer service. Be specific about your achievements and how they relate to the responsibilities of a Pet Trainer at PetSmart.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations with pets and their owners. Think of examples from your past where you successfully managed similar scenarios.
✨Demonstrate Communication Skills
Since the role involves educating pet parents, showcase your strong verbal communication skills. Practice explaining training concepts clearly and concisely, as this will be crucial in your interactions with customers.
