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- Tasks: Engage with pets and their owners while providing grooming services and ensuring store cleanliness.
- Company: PetSmart is a pet-loving company dedicated to both pets and their people.
- Benefits: Enjoy weekly pay, health benefits, tuition assistance, and discounts for you and your family.
- Why this job: Make a difference in pets' lives while working in a fun, inclusive environment.
- Qualifications: Must be organised, flexible, and have strong communication skills; experience with pets is a plus.
- Other info: Join a diverse team passionate about pets and create memorable moments every day.
At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.
Benefits that benefit you
- Paid weekly
- Health benefits: medical, dental, vision
- 401k
- Tuition assistance
- Associate discounts and perks
- Paid time off for fulltime associates
- Career pathing
- PetSmart Grooming Academy
- Development opportunities
JOB SUMMARY
PetSmart’s Professional Bather (dog bather) is responsible for engaging with pet parents and their pets while providing positive experiences, salon specific services and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness, recommending solutions for pet parents, and pet safety standards.
ESSENTIAL RESPONSIBILITIES
- Successful completion of PetSmart’s Splash training and safety certification program.
- Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
- Greets pet parents, answers their questions and assists with making reservations in the salon.
- Responsible for check-in and check-out procedures.
- Independently performs full menu of bath and brush services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures.
- Shares additional health and wellness solutions with pet parents based on pet’s needs.
- Ensures a safe environment for our associates, pets, and pet parents.
- Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
- Recommends, informs, and sells merchandise and services.
- Maintains total store cleanliness standards.
- Assists and works in other departments as required. Other duties may be assigned.
- Participates in our culture of Belonging and Recognition.
- Follows all Company Policies and Procedures.
QUALIFICATIONS
- Proficiency in computer applications.
- Ability to react under pressure and maintain composure.
- Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
- Strong organizational skills and attention to detail and safety measures.
- Strong written and verbal communication skills.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Join us for a chance to make a meaningful impact every day. Whether it’s helping a customer choose their first fish, celebrating a pet’s birthday, or seeing the smile on a pet parent’s face after a fresh groom—you’ll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We’re excited to hear your story and learn more about you!
Apply Now!
Contact Detail:
PetSmart Store Support Group, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pet Bather
✨Tip Number 1
Familiarise yourself with PetSmart's values and mission. Understanding their commitment to pets and people will help you align your responses during interviews, showcasing that you're a great fit for their culture.
✨Tip Number 2
Gain some hands-on experience with pet grooming or bathing, even if it's just volunteering at a local shelter. This practical knowledge will not only boost your confidence but also demonstrate your passion for animal care.
✨Tip Number 3
Prepare to discuss how you handle stressful situations, especially when dealing with pets and their owners. Being able to articulate your problem-solving skills will show that you can maintain composure under pressure.
✨Tip Number 4
Network with current or former PetSmart employees if possible. They can provide valuable insights into the company culture and what it takes to succeed as a Pet Bather, giving you an edge in your application.
We think you need these skills to ace Pet Bather
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Pet Bather at PetSmart. Familiarise yourself with their values and mission to reflect them in your application.
Tailor Your CV: Highlight relevant experience in pet care or customer service. Emphasise skills such as communication, organisation, and any previous work with animals to show you're a great fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and your commitment to providing excellent customer service. Mention specific experiences that demonstrate your ability to handle pets and interact with pet parents.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at PetSmart Store Support Group, Inc.
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets, as this will resonate with the company's values and show that you're a great fit for their team.
✨Demonstrate Customer Service Skills
Since the role involves engaging with pet parents, highlight your customer service experience. Be prepared to discuss how you've handled difficult situations or provided exceptional service in the past.
✨Familiarise Yourself with Pet Care Standards
Research PetSmart's bathing standards and safety procedures. Showing that you understand the importance of pet safety and care will demonstrate your commitment to the role and the well-being of the animals.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer. This shows your interest in the position and helps you learn more about the company culture and expectations, which is crucial for a role that involves teamwork and collaboration.
