Assistant Manager

Assistant Manager

Guildford Full-Time 21600 - 36000 £ / year (est.) No home office possible
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Pets Corner UK

At a Glance

  • Tasks: Lead a team, deliver top-notch customer service, and maximise sales.
  • Company: Join an award-winning family-run business with over 150 stores nationwide.
  • Benefits: Enjoy 35% off accessories, continuous training, and a bonus scheme.
  • Why this job: Make a real difference while growing your career in a supportive environment.
  • Qualifications: Passion for pets, strong communication skills, and a desire to learn.
  • Other info: This role involves heavy lifting; shirts and jumpers provided.

The predicted salary is between 21600 - 36000 £ per year.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

  • Delivering exceptional customer service
  • Going ‘the extra mile’ for every customer
  • Recommending the right products or services for our Customers needs
  • Maximising sales and performance by identifying any improvements needed
  • Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
  • Maintaining our high standards with store and product presentation
  • Keeping up to date with pricing, promotions and merchandising
  • Key holding responsibilities, opening and closing of the store
  • Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses
  • Requirements of a Assistant Manager:

  • A genuine interest in the Pets Corner vision, our products and our values
  • Strong team focus with the ability to lead and motivate others
  • Excellent communication skills
  • A passion for excellent customer service
  • Willing to build strong relationships with our customers and their pets
  • A thirst for continued personal training and development
  • Willingness to learn and grow your knowledge
  • The drive and determination to work part of a busy team and under your own initiative
  • Benefits of becoming a Assistant Manager with Pets Corner:

  • 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
  • Continuous and extensive training and development
  • Bonus scheme for all members of our teams
  • Tools and support to help manage mental, physical and emotional wellbeing
  • Your Shirts and Jumpers will be provided
  • This role will involve heavy lifting.

    If you’re eager to get stuck in, want to enhance your career and make a real difference, discover your spot at Pets Corner and submit your application today.

    Assistant Manager employer: Pets Corner UK

    At Pets Corner, we pride ourselves on being an award-winning family-run business where every employee is valued as a name, not just a number. With over 150 stores nationwide, we foster a supportive work culture that prioritises exceptional customer service and personal development, offering extensive training, a generous staff discount, and a bonus scheme to reward your hard work. Join us in a role that not only allows you to lead and inspire a team but also provides the tools for your mental and physical wellbeing, making it a truly rewarding place to grow your career.
    Pets Corner UK

    Contact Detail:

    Pets Corner UK Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Assistant Manager

    ✨Tip Number 1

    Familiarise yourself with Pets Corner's values and products. Show genuine enthusiasm for their vision during any interactions, as this will demonstrate your alignment with the company culture.

    ✨Tip Number 2

    Prepare to discuss your previous experience in customer service and team leadership. Think of specific examples where you went 'the extra mile' for customers or successfully motivated a team.

    ✨Tip Number 3

    Research common challenges faced in retail management, especially in pet care. Being able to discuss potential improvements or solutions can set you apart as a proactive candidate.

    ✨Tip Number 4

    Engage with Pets Corner on social media or visit a local store to get a feel for their customer service approach. This hands-on experience can provide valuable insights to mention during your discussions.

    We think you need these skills to ace Assistant Manager

    Customer Service Excellence
    Team Leadership
    Sales Maximisation
    Product Knowledge
    Inventory Management
    Communication Skills
    Motivational Skills
    Training and Development
    Problem-Solving Skills
    Attention to Detail
    Relationship Building
    Adaptability
    Time Management
    Initiative

    Some tips for your application 🫡

    Understand the Company Culture: Familiarise yourself with Pets Corner's values and vision. Highlight your genuine interest in their mission and how you align with their customer service ethos in your application.

    Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service and team leadership. Use specific examples that demonstrate your ability to motivate and develop a team, as well as your passion for pets.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention how you can contribute to maximising sales and improving store performance, and include any personal anecdotes related to pets that resonate with the company's mission.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Assistant Manager role.

    How to prepare for a job interview at Pets Corner UK

    ✨Show Your Passion for Pets

    Make sure to express your genuine interest in the Pets Corner vision and products during the interview. Share any personal experiences you have with pets, as this will demonstrate your commitment to the brand and its values.

    ✨Highlight Customer Service Skills

    Prepare examples of how you've delivered exceptional customer service in previous roles. Discuss specific situations where you went 'the extra mile' for a customer, as this aligns perfectly with the responsibilities of an Assistant Manager.

    ✨Demonstrate Leadership Qualities

    Be ready to talk about your experience in leading and motivating a team. Use examples that showcase your hands-on approach and how you've successfully trained or developed team members in the past.

    ✨Know the Products and Promotions

    Familiarise yourself with the current products, pricing, and promotions at Pets Corner. This knowledge will not only impress your interviewers but also show that you're proactive and genuinely interested in the role.

    Assistant Manager
    Pets Corner UK
    Location: Guildford
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