At a Glance
- Tasks: Manage Own Label customer accounts and coordinate exciting projects in the pet-care industry.
- Company: Join Pets Choice, a fast-growing FMCG pet products manufacturer with a diverse brand portfolio.
- Benefits: Gain valuable experience, develop your skills, and work in a dynamic team environment.
- Other info: Opportunity to learn about the pet industry and grow your career in a vibrant company.
- Why this job: Be part of a passionate team making a difference in the pet-care landscape.
- Qualifications: Experience in sales support or account coordination, strong organisational and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Overview of Company
Pets Choice is an ever-evolving FMCG branded pet products manufacturer and supplier. As one of the fastest-growing producers in the pet-care industry, we’re committed to elevating our large, diverse portfolio of trusted brands, including Webbox, Bob Martin, Felight, Vets Kitchen, Hownd and Meatiful. Our products range from food, treats, toys, accessories, and healthcare, giving us a uniquely broad presence across the pet-care landscape. We manufacture and supply into a wide range of channels including Grocery, Discounter, Wholesale, eCommerce, Pet Specialist, and Export markets, ensuring our brands reach pet owners across the UK and beyond.
Role Overview
To support the management and delivery of Own Label (Private Label) customer accounts, ensuring projects and day-to-day account activity are executed efficiently and in line with customer expectations. Working collaboratively with internal teams to deliver excellent customer service, supporting the growth and development of the Own Label channel.
Role Responsibilities include:
- Support the day-to-day management of Own Label customer accounts.
- Coordinate and manage customer projects, ensuring timelines and requirements are met.
- Build and maintain strong working relationships with customers via email, phone calls and meetings.
- Support with pricing, quotations and set up of new products in line with agreed processes.
- Liaise with internal teams (Supply Chain, NPD, Technical, Finance and Marketing) to ensure smooth delivery of projects and service levels.
- Maintain accurate customer data, forecasts and product information.
- Prepare reports and updates on account performance and project progress.
- Assist in resolving customer queries, issues and complaints in a timely manner.
- Support continuous improvement of processes, systems and account management standards.
What we are looking for?
Essential
- Experience in a Sales Support, Account Coordinator or similar role, ideally within FMCG or manufacturing.
- Strong organisational skills with the ability to manage multiple projects.
- Excellent communication and relationship-building skills.
- High attention to detail and accuracy.
- Proactive and self-motivated with a willingness to learn.
- Comfortable working in a fast-paced, cross-functional environment.
Desirable
- Experience working with Own Label / Private Label products and customers.
- Knowledge of the pet industry.
Own Label Account Coordinator in Blackburn employer: Pets Choice Limited
Pets Choice is an exceptional employer, offering a dynamic work environment within the fast-paced FMCG pet products industry. With a strong commitment to employee growth and development, we provide ample opportunities for career advancement while fostering a collaborative culture that values innovation and teamwork. Located in a vibrant area, our team enjoys a supportive atmosphere that encourages creativity and excellence, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Own Label Account Coordinator in Blackburn
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Pets Choice Limited are looking for when hiring for a Own Label Account Coordinator.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Pets Choice Limited for the Own Label Account Coordinator, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Pets Choice Limited as a Own Label Account Coordinator, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Pets Choice Limited’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Own Label Account Coordinator.
We think you need these skills to ace Own Label Account Coordinator in Blackburn
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Pets Choice Limited, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Pets Choice Limited's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Pets Choice Limited. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Pets Choice Limited
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Pets Choice Limited uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Pets Choice Limited. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
