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- Tasks: Lead a passionate team to create an engaging pet care environment and drive sales.
- Company: Join Pets at Home, a leading pet care business in the UK.
- Benefits: Enjoy competitive salary, annual bonuses, and generous leave including your birthday off.
- Why this job: Make a real difference in the lives of pets and their owners every day.
- Qualifications: 1 year of retail management experience and a passion for exceptional customer service.
- Other info: Comprehensive training provided with opportunities for personal and professional growth.
The predicted salary is between 27500 - 31000 £ per year.
Full-time, £27,500 - £31,000 per annum
Hours: Full-time
Contracted Hours: 39
Contract Type: Permanent
Location: 1, St Margarets Retail Park, Oxford Road, Stratton St Margaret, Swindon, Wiltshire, SN 3 4ES
Who are we? We’re Pets at Home, one of the UK’s leading pet care businesses. If you’re passionate about pets, you’ll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
What’s the role? We’re looking for a Deputy Manager to join our team in Swindon. As the Deputy Store Manager, you’ll work closely with the Store Manager to oversee the store’s day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you’ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Your Key Responsibilities Will Include:
- Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store’s overall success.
We’ll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Who are we looking for? We’d Love To Hear From You If You:
- Have at least 1 year of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
Benefits:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! Don’t wait—apply now! We may close the vacancy early due to high interest.
Deputy Manager in Swindon employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Swindon
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching Pets at Home. Understand their values, mission, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership skills! As a Deputy Manager, you'll need to inspire and lead your team. Think of examples from your past experiences where you've successfully managed a team or driven sales. Be ready to share these stories during your interview!
✨Tip Number 3
Show your passion for pets! Since this role is all about providing the best care for pets and their owners, make sure to express your love for animals during your interview. Share any personal experiences or insights that highlight your commitment to pet care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Pets at Home family. So, get your application in and let’s make it happen!
We think you need these skills to ace Deputy Manager in Swindon
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your passion for animal care and how it aligns with our mission at Pets at Home.
Highlight Your Management Experience: Make sure to emphasise your management experience in retail. We want to see how you've led teams, driven sales, and handled day-to-day operations. Use specific examples to showcase your skills!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and qualities mentioned in the job description. This shows us you’ve done your homework and are genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Pets at Home
✨Know Your Stuff About Pets
Since you're applying to a pet care business, brush up on your knowledge about different pets and their needs. Be ready to discuss how you can contribute to creating a fun and engaging environment for both customers and their furry friends.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, tackled challenges, and driven performance. Highlight your management experience and how it aligns with the role.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be prepared to discuss how you would drive sales performance and manage stock effectively. Showing that you understand the business side will impress the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling customer complaints or managing staff conflicts. Think through your responses ahead of time, focusing on how you would lead by example and maintain high standards in the store.
