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- Tasks: Lead a team, manage daily operations, and ensure an exceptional shopping experience.
- Company: Pets at Home is a community-focused pet care centre offering products, grooming, and veterinary services.
- Benefits: Enjoy annual bonuses, 28 days paid leave, birthday day off, and generous colleague discounts.
- Why this job: Join a fun, supportive environment while making a positive impact on pets and their owners.
- Qualifications: 2 years of retail management experience, strong leadership skills, and a passion for pet care.
- Other info: Comprehensive training provided; we celebrate diversity and encourage unique contributions.
The predicted salary is between 30000 - 42000 £ per year.
Store Manager – Chippenham – 39 hours
Who are we?
At Pets at Home, were passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focusedpet care centresare hubs for pet lovers, bringing people together to support local pet owners and their beloved companions.
Whats the role?
Were looking for aStore Managerto lead our team in Chippenham. Reporting directly to the Area Manager, youll take full responsibility for the daily running of your pet care centre, driving sales and performance while ensuring an exceptional shopping experience for our customers.
Your key responsibilities will include:
- Overseeing all aspects of daily operations, from stock control to store standards.
- Leading and inspiring your team to achieve sales targets and exceed KPIs.
- Creating a positive and fun working environment for your colleagues.
- Ensuring health and safety compliance across the store.
- Delivering outstanding customer service, embodying our mission to be theBest Pet Care Business in the World.
Well provideindustry-leading trainingto help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets.
Who are we looking for?
Were looking for someone with:
- At least 2 years of management experiencein a retail environment, leading a team of 10 or more in a fast-paced setting.
- A passion for retail and a proven track record of delivering excellent results.
- Flexibility to work a7-day shift pattern, including weekends and bank holidays.
- Strong communication and leadership skills to engage and motivate your team.
- A willingness to complete 6 months ofcomprehensive trainingcovering customer service, pet care, and health & safety.
Benefits
We reward our Store Managers with a comprehensive package designed to support your well-being, including:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Abirthday day offto celebrate in style.
- Life assuranceworth 4x your annual salary.
- A4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
Click?here?to read our Values & Behaviours
Click?here?for more details and other benefit
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience dont perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Dont waitapply now! We may close the vacancy early due to high interest.
Store Manager in Chippenham, Wiltshire employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Chippenham, Wiltshire
✨Tip Number 1
Familiarise yourself with the latest trends in pet care and retail management. This knowledge will not only help you during the interview but also demonstrate your passion for the industry and your commitment to providing exceptional service.
✨Tip Number 2
Network with current or former employees of Pets at Home. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you understand what it means to be part of their team.
✨Tip Number 3
Prepare specific examples from your past management experience that highlight your leadership skills and ability to drive sales. Being able to discuss these scenarios in detail will showcase your capability to excel in the Store Manager role.
✨Tip Number 4
Demonstrate your enthusiasm for pets and customer service during your interactions with the hiring team. Showing genuine passion for the role and the company’s mission can set you apart from other candidates.
We think you need these skills to ace Store Manager in Chippenham, Wiltshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience in retail, especially any roles where you led a team of 10 or more. Use specific examples to demonstrate your ability to drive sales and performance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for pet care and retail. Mention how your values align with those of Pets at Home and provide examples of how you've created positive working environments in previous roles.
Highlight Relevant Skills: Emphasise your strong communication and leadership skills in both your CV and cover letter. Provide examples of how you've motivated teams and ensured compliance with health and safety standards.
Show Enthusiasm for Training: Mention your willingness to undergo comprehensive training in customer service, pet care, and health & safety. This shows your commitment to personal development and delivering exceptional service.
How to prepare for a job interview at Pets at Home
✨Show Your Passion for Pets
Make sure to express your love for pets and pet care during the interview. Share personal stories or experiences that highlight your connection with animals, as this will resonate well with the company's mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team to achieve targets or improved store performance, showcasing your management experience.
✨Understand the Company Values
Familiarise yourself with Pets at Home's values and behaviours. Be ready to discuss how your own values align with theirs, and how you can contribute to creating a positive and inclusive work environment.
✨Prepare for Scenario Questions
Anticipate scenario-based questions related to customer service and health & safety compliance. Think through how you would handle various situations in the store, demonstrating your problem-solving skills and commitment to exceptional service.
