At a Glance
- Tasks: Lead a team, manage daily operations, and ensure excellent customer service.
- Company: Pets at Home is a community-focused pet care centre offering products and services across the UK.
- Benefits: Enjoy annual bonuses, 28-33 days leave, birthday off, and generous discounts.
- Why this job: Join a fun, supportive environment while making a positive impact on pets and their owners.
- Qualifications: 2+ years of retail management experience and strong leadership skills required.
- Other info: We celebrate diversity and encourage unique contributions from all applicants.
The predicted salary is between 30000 - 42000 £ per year.
Store Manager Bridgwater 39Hours
Who are we?
At Pets at Home, were passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions.
Whats the role?
Were looking for a Store Manager to lead our team. Reporting directly to the Area Manager, youll take full responsibility for the daily running of your pet care centre, driving sales and performance while ensuring an exceptional shopping experience for our customers.
Your key responsibilities will include:
Overseeing all aspects of daily operations, from stock control to store standards.
Leading and inspiring your team to achieve sales targets and exceed KPIs.
Creating a positive and fun working environment for your colleagues.
Ensuring health and safety compliance across the store.
Delivering outstanding customer service, embodying our mission to be the Best Pet Care Business in the World.
Well provide industry-leading training to help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets.
Who are we looking for?
Were looking for someone with:
At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting.
A passion for retail and a proven track record of delivering excellent results.
Flexibility to work a 7-day shift pattern, including weekends and bank holidays.
Strong communication and leadership skills to engage and motivate your team.
A willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety.
Benefits
We reward our Store Managers with a comprehensive package designed to support your well-being, including:
Annual bonus opportunities.
28 days paid leave, rising to 33 days after 2 years (including bank holidays).
A birthday day off to celebrate in style.
Life assurance worth 4x your annual salary.
A 4% company pension contribution.
Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience dont perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Dont waitapply now! We may close the vacancy early due to high interest.
Store Manager in Bridgwater employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Bridgwater
✨Tip Number 1
Familiarise yourself with the Pets at Home brand and its values. Understanding their mission to be the Best Pet Care Business in the World will help you align your responses during interviews and demonstrate your passion for pet care.
✨Tip Number 2
Prepare examples from your previous management experience that showcase your ability to lead a team effectively. Highlight specific instances where you drove sales or improved customer service, as these are key aspects of the Store Manager role.
✨Tip Number 3
Research common challenges faced in retail management, especially in pet care. Being able to discuss how you would tackle these challenges can set you apart and show your proactive approach to problem-solving.
✨Tip Number 4
Network with current or former employees of Pets at Home if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Store Manager in Bridgwater
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience in retail, especially any roles where you led a team of 10 or more. Use specific examples to demonstrate your success in driving sales and achieving targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for pet care and retail. Mention how your values align with those of Pets at Home and provide examples of how you've created positive working environments in previous roles.
Highlight Relevant Skills: Emphasise your strong communication and leadership skills in both your CV and cover letter. Provide examples of how you've motivated teams and ensured compliance with health and safety standards.
Show Enthusiasm for Training: Mention your willingness to undergo the comprehensive training offered by Pets at Home. Highlight any previous training experiences that have prepared you for this role, particularly in customer service and pet care.
How to prepare for a job interview at Pets at Home
✨Show Your Passion for Pets
Make sure to express your love for pets and pet care during the interview. Share personal stories or experiences that highlight your connection with animals, as this will resonate well with the company's mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in a retail environment. Discuss specific situations where you motivated your team to achieve sales targets or improve customer service, showcasing your ability to inspire others.
✨Understand the Business
Familiarise yourself with Pets at Home's products, services, and values. Being knowledgeable about their offerings will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Anticipate scenario-based questions related to daily operations, customer service, and team management. Think through how you would handle various situations, such as resolving customer complaints or managing stock control, to demonstrate your problem-solving skills.