At a Glance
- Tasks: Lead a passionate team in delivering exceptional pet care and customer service.
- Company: Join Pets at Home, a community-focused hub for pet lovers.
- Benefits: Enjoy competitive salary, annual bonuses, and generous leave policies.
- Other info: Comprehensive training provided and a supportive, diverse work environment.
- Why this job: Make a real impact in the pet care industry while having fun at work.
- Qualifications: 2+ years of retail management experience and strong leadership skills.
The predicted salary is between 39000 - 39000 £ per year.
Full-time, £31,000 - £39,000 per annum
Hours: Full-time
Contracted Hours: 39
Contract Type: Permanent
Location: E, Barnstaple Retail Park, Phase 2, Station Road, Barnstaple, Devon, EX31 2AU
Who are we?
At Pets at Home, we’re passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions.
What’s the role?
We’re looking for a Store Manager to lead our team in Barnstaple. Reporting directly to the Area Manager, you’ll take full responsibility for the daily running of your pet care centre, driving sales and performance while ensuring an exceptional shopping experience for our customers.
Your Key Responsibilities Will Include:
- Overseeing all aspects of daily operations, from stock control to store standards.
- Leading and inspiring your team to achieve sales targets and exceed KPIs.
- Creating a positive and fun working environment for your colleagues.
- Ensuring health and safety compliance across the store.
- Delivering outstanding customer service, embodying our mission to be the Best Pet Care Business in the World.
We’ll provide industry-leading training to help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets.
Who are we looking for?
We’re Looking For Someone With:
- At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting.
- A passion for retail and a proven track record of delivering excellent results.
- Flexibility to work a 7-day shift pattern, including weekends and bank holidays.
- Strong communication and leadership skills to engage and motivate your team.
- A willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety.
Benefits:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- A birthday day off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
Pets just see people—they don’t discriminate, and neither do we. We celebrate the diversity of our colleagues and encourage you to be yourself. Even if your skills don’t perfectly align, your unique contribution through your values and behaviours could make you a great fit for our team.
Store Manager employer: Pets at Home
At Pets at Home, we are not just building a pet insurance business; we are creating a vibrant and innovative environment where your contributions truly matter. As a Senior Pricing Analyst, you will enjoy the unique opportunity to work with unparalleled data assets while being part of a passionate team dedicated to improving outcomes for pets and their owners. With a supportive culture that values diversity and encourages personal growth, this role offers a chance to make a significant impact in a dynamic start-up atmosphere backed by the stability of a leading brand.
