Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Store Colleague, providing top-notch customer service and pet care.
- Company: Pets at Home is dedicated to understanding and caring for pets and their owners.
- Benefits: Enjoy competitive pay, paid holidays, birthday leave, discounts, and career progression opportunities.
- Why this job: Be part of a passionate team that values pets and fosters a supportive community.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Flexible hours, including weekends, and a chance to make a difference in your local community.
3 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Part-time, £12.21 – £12.21 per hour
Ref: 33225
Salary: £12.21 – £12.21 per hour
Hours: Part-time
Contracted Hours: 16
Contract Type: Permanent
Location: 12A, Crescent Link Retail Park, Crescent Link Road, Waterside, Londonderry, BT47 6SA
Description
Store Colleague
Are you passionate about pets and providing exceptional customer service? We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres. You will play a vital part in ensuring our customers have an outstanding experience that sets us apart and fosters loyalty to our great brands.
The Role
As a Store Colleague, you\’ll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You\’ll also build strong customer relationships, enhancing their experience with us.
What You Will Bring With You
- Outstanding Customer Service: Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
- Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
- Effective Problem-Solving: Skilled in addressing customer questions and resolving issues quickly and efficiently.
- Eagerness to Learn: A keen interest in ongoing learning and professional development.
- Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
- Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
- Adaptability: Open to adjusting to customer needs and working flexible hours, including weekends and holidays
Benefits
- Attractive rates of pay
- Paid holidays
- Additional leave for birthdays, and special occasions
- 20% colleague discount in Stores
- Discretional annual bonus scheme
- Access to other discounts and benefits
- Opportunity to do charity work in your local community
- Career progression
About Us
At Pets at Home, everything we do is about understanding and caring for pets.
Pets are amazing. If we’re down, they lift us up. If we’re lonely, they’re our company. If we need a friend, they listen.
Pets improve our health. Increase our life expectancy. Lower our blood pressure. They make us think. Make us care.
And because pets are the best, they deserve the best. At Pets at Home, our trusted retail colleagues are here to give pets and their people exactly what they need. Our Vets for Pets colleagues are their voice when they can’t tell us what’s wrong. Our pet groomers are here to help them look and feel good. Our charitable foundation takes care of pets and their people in need.
We’re one pet family with a shared love of the animals who make us who we are. We know that there’s nothing like the bond between pet and owner – many of us are pet owners too. And we’re here to make that bond stronger than ever.
Kindly note that we may close a vacancy earlier than the specified closing date if we receive an overwhelming number of applications. This allows our team to manage applications efficiently and ensure a positive experience for all candidates
“Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”
Organisation: Pets at Home
Date Posted: 14-07-2025
Expiry Date: 16-07-2025
- Apply
- Back to search results
Apply now
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
Referrals increase your chances of interviewing at Pets at Home by 2x
Get notified about new Store Assistant jobs in Londonderry, England, United Kingdom.
Dalton, England, United Kingdom 6 days ago
Middlesbrough, England, United Kingdom 3 weeks ago
Darlington, England, United Kingdom 6 days ago
Harrogate, England, United Kingdom 2 weeks ago
North Yorkshire, England, United Kingdom 4 days ago
Stockton-On-Tees, England, United Kingdom 2 weeks ago
Stockton-On-Tees, England, United Kingdom 9 hours ago
Billingham, England, United Kingdom 1 month ago
Stockton-On-Tees, England, United Kingdom 1 week ago
Store Assistant – 12 Hours – Sweaty Betty
Farnham, England, United Kingdom 3 days ago
Ripon, England, United Kingdom 18 hours ago
Northallerton, England, United Kingdom 8 hours ago
Darlington, England, United Kingdom 5 days ago
Boroughbridge, England, United Kingdom 1 week ago
Harrogate, England, United Kingdom 1 week ago
Stockton-On-Tees, England, United Kingdom 1 week ago
Harrogate, England, United Kingdom 3 weeks ago
Richmond, England, United Kingdom 2 days ago
Northallerton, England, United Kingdom 2 weeks ago
Harrogate, England, United Kingdom 1 day ago
Pharmacy Support Worker – Stores and Distribution
Harrogate, England, United Kingdom 1 week ago
Stockton-On-Tees, England, United Kingdom 2 weeks ago
Admin Officer – Gateshead and Teesside (Ref: 7920)
Middlesbrough, England, United Kingdom 7 hours ago
North Yorkshire, England, United Kingdom 1 week ago
Harrogate, England, United Kingdom 2 days ago
Darlington, England, United Kingdom 1 week ago
Catterick Garrison, England, United Kingdom 1 week ago
Richmond, England, United Kingdom 2 days ago
Stockton-On-Tees, England, United Kingdom 12 hours ago
Darlington, England, United Kingdom 1 week ago
Deputy Store Manager – Harrogate Accessorize
Harrogate, England, United Kingdom 3 weeks ago
Catterick Garrison, England, United Kingdom 4 days ago
Free People Assistant Visual Manager – Richmond, UK
Richmond, England, United Kingdom 1 month ago
Harrogate, England, United Kingdom 3 days ago
Darlington, England, United Kingdom 3 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Store Colleague employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Show your passion for pets during the interview. Share personal stories about your experiences with animals, as this will resonate with the hiring team and demonstrate your genuine interest in the role.
✨Tip Number 2
Familiarise yourself with the products and services offered by Pets at Home. Being knowledgeable about their offerings will help you engage in meaningful conversations with the interviewers and show that you're proactive.
✨Tip Number 3
Prepare to discuss how you handle customer service scenarios. Think of examples where you've gone above and beyond for a customer, as this aligns with the company's focus on outstanding customer service.
✨Tip Number 4
Emphasise your teamwork skills. Be ready to share instances where you've successfully collaborated with others, as teamwork is crucial in providing excellent service in a retail environment.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Highlight Your Passion for Pets: Make sure to express your enthusiasm for pets in your application. Mention any personal experiences with pets or how they have positively impacted your life, as this aligns with the company's values.
Emphasise Customer Service Skills: Since the role focuses on providing exceptional customer service, detail your previous experiences where you successfully engaged with customers. Use specific examples that showcase your ability to solve problems and exceed expectations.
Showcase Teamwork and Adaptability: Discuss your experience working in teams and your ability to adapt to different situations. Highlight instances where you collaborated with others to achieve a common goal, especially in a retail environment.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the skills and qualities mentioned in the job description. Use keywords from the listing to demonstrate that you are a perfect fit for the Store Colleague position.
How to prepare for a job interview at Pets at Home
✨Show Your Passion for Pets
Make sure to express your love for pets during the interview. Share personal stories about your experiences with animals, as this will resonate with the company's values and demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Discuss specific situations where you went above and beyond to help a customer, as this is crucial for a Store Colleague position.
✨Demonstrate Teamwork
Be ready to talk about your experience working in teams. Provide examples of how you collaborated with colleagues to achieve common goals, as teamwork is essential in a retail environment.
✨Prepare for Problem-Solving Questions
Think of scenarios where you had to solve a problem quickly and effectively. Be prepared to discuss these situations, as the ability to address customer queries and resolve issues is key for this role.
