Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Store Colleague, providing top-notch customer service and pet care.
- Company: Pets at Home is dedicated to understanding and caring for pets and their owners.
- Benefits: Enjoy competitive pay, paid holidays, birthday leave, discounts, and career progression.
- Why this job: Be part of a passionate team that values pets and fosters community connections.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Flexible hours, including weekends, and a chance to make a real impact in pet care.
3 days ago Be among the first 25 applicants
Part-time, £12.21 – £12.21 per hour
Ref: 33222
Salary: £12.21 – £12.21 per hour
Hours: Part-time
Contracted Hours: 16
Contract Type: Permanent
Location: 2, Eastgate Retail Park, Accrington, Lancashire, BB5 6PW
Description
Store Colleague
Are you passionate about pets and providing exceptional customer service? We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres. You will play a vital part in ensuring our customers have an outstanding experience that sets us apart and fosters loyalty to our great brands.
The Role
As a Store Colleague, you\’ll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You\’ll also build strong customer relationships, enhancing their experience with us. (Please add any specifics gained from briefing call into this section)
What You Will Bring With You
- Outstanding Customer Service: Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
- Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
- Effective Problem-Solving: Skilled in addressing customer questions and resolving issues quickly and efficiently.
- Eagerness to Learn: A keen interest in ongoing learning and professional development.
- Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
- Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
- Adaptability: Open to adjusting to customer needs and working flexible hours, including weekends and holidays
Benefits
- Attractive rates of pay
- Paid holidays
- Additional leave for birthdays, and special occasions
- 20% colleague discount in Stores
- Discretional annual bonus scheme
- Access to other discounts and benefits
- Opportunity to do charity work in your local community
- Career progression
About Us
At Pets at Home, everything we do is about understanding and caring for pets.
Pets are amazing. If we’re down, they lift us up. If we’re lonely, they’re our company. If we need a friend, they listen.
Pets improve our health. Increase our life expectancy. Lower our blood pressure. They make us think. Make us care.
And because pets are the best, they deserve the best. At Pets at Home, our trusted retail colleagues are here to give pets and their people exactly what they need. Our Vets for Pets colleagues are their voice when they can’t tell us what’s wrong. Our pet groomers are here to help them look and feel good. Our charitable foundation takes care of pets and their people in need.
We’re one pet family with a shared love of the animals who make us who we are. We know that there’s nothing like the bond between pet and owner – many of us are pet owners too. And we’re here to make that bond stronger than ever.
We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications. This allows our team to manage applications efficiently and ensure a positive experience for all candidates.
Our preferred method of contact is via email. To ensure you receive our communications, kindly check your junk or spam folder regularly.
“We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”
Organisation: Pets at Home
Date Posted: 14-07-2025
Expiry Date: 16-07-2025
- Apply
- Back to search results
Apply now
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
Referrals increase your chances of interviewing at Pets at Home by 2x
Get notified about new Store Assistant jobs in Accrington, England, United Kingdom.
Burnley, England, United Kingdom 1 week ago
Accrington, England, United Kingdom 23 hours ago
Bamber Bridge, England, United Kingdom 6 days ago
Preston, England, United Kingdom 1 month ago
Preston, England, United Kingdom 1 week ago
Burnley, England, United Kingdom 1 month ago
Lancashire, England, United Kingdom 1 week ago
Blackburn, England, United Kingdom 15 hours ago
Manchester, England, United Kingdom 2 days ago
Store Assistant – 16 Hours – Sweaty Betty
Manchester, England, United Kingdom 3 days ago
Skelmersdale, England, United Kingdom 2 weeks ago
Lancashire, England, United Kingdom 1 week ago
Preston, England, United Kingdom 1 week ago
Preston, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 1 week ago
Preston, England, United Kingdom 1 week ago
Lancashire, England, United Kingdom 1 month ago
Oldham, England, United Kingdom 2 weeks ago
Salford, England, United Kingdom 1 week ago
Store Assistant – 8 Hours – Sweaty Betty
Manchester, England, United Kingdom 1 day ago
Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 2 days ago
Greater Manchester, England, United Kingdom 2 weeks ago
Skelmersdale, England, United Kingdom 4 weeks ago
Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 3 weeks ago
Old Trafford, England, United Kingdom 6 days ago
Manchester, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Store Colleague employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Show your passion for pets! When you engage with the team during interviews or informal chats, share your experiences with pets and how they’ve impacted your life. This personal touch can help you stand out as a candidate who truly understands the brand's values.
✨Tip Number 2
Familiarise yourself with the products and services offered at Pets at Home. Knowing the ins and outs of their offerings will not only impress your interviewers but also demonstrate your commitment to providing exceptional customer service.
✨Tip Number 3
Prepare to discuss scenarios where you've provided outstanding customer service in the past. Think of specific examples that highlight your problem-solving skills and ability to work as part of a team, as these are key qualities they’re looking for.
✨Tip Number 4
Be ready to showcase your adaptability. Since the role may require flexible hours, including weekends and holidays, express your willingness to accommodate these needs. This shows that you're committed and ready to contribute to the team’s success.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles that involved teamwork or problem-solving. Use keywords from the job description to demonstrate your fit for the Store Colleague position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and customer service. Mention specific examples of how you've provided exceptional service in the past and how you can contribute to the team at Pets at Home.
Showcase Your Communication Skills: In your application, emphasise your strong communication skills. Provide examples of how you've effectively engaged with customers and resolved issues, as these are key attributes for the Store Colleague role.
Highlight Your Adaptability: Mention your willingness to work flexible hours, including weekends and holidays. This shows that you're ready to meet the demands of the role and adapt to the needs of the business.
How to prepare for a job interview at Pets at Home
✨Show Your Passion for Pets
Make sure to express your love for pets during the interview. Share any personal experiences you have with animals, as this will resonate with the company's values and demonstrate your enthusiasm for the role.
✨Demonstrate Outstanding Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you went above and beyond to meet customer needs, as this is crucial for a Store Colleague position.
✨Communicate Clearly and Effectively
Practice your verbal and written communication skills before the interview. Being able to convey information clearly is essential, so consider role-playing common customer interactions to build your confidence.
✨Emphasise Teamwork and Adaptability
Be ready to discuss your experience working in teams and how you adapt to changing situations. The ability to collaborate effectively and adjust to customer needs is vital in a retail environment.
