Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service and care for pets in our store.
- Company: Join the passionate team at Pets at Home, where pets come first.
- Benefits: Earn £12.21 per hour, enjoy paid holidays, and a 20% discount.
- Why this job: Make a difference in pets' lives while building strong customer relationships.
- Qualifications: Great communication skills and a love for pets are essential.
- Other info: Flexible hours with opportunities for career progression and community charity work.
Overview
Store Colleague at Pets at Home
Location: 4, Guiseley Retail Park, Otley Road, Guiseley, West Yorkshire, LS20 8QH
Role and Employment Details
Part-time, £12.21 per hour. Contract Type: Permanent. Contracted Hours: 16. Hours: Part-time.
Description
Store Colleague — Are you passionate about pets and providing exceptional customer service? We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres. You will play a vital part in ensuring our customers have an outstanding experience that sets us apart and fosters loyalty to our great brands.
The Role
As a Store Colleague, you\\\’ll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You\\\’ll also build strong customer relationships, enhancing their experience with us. Availability is required on Tuesday, Friday and weekends.
What You Will Bring With You
- Outstanding Customer Service: Personalised and attentive service, ensuring every customer feels appreciated and understood.
- Strong Communication Skills: Proficient in verbal and written communication to engage with customers and convey information clearly.
- Effective Problem-Solving: Able to address customer questions and resolve issues quickly and efficiently.
- Eagerness to Learn: Interest in ongoing learning and professional development.
- Target Focus: Recognises the importance of setting and achieving targets in a retail setting.
- Teamworking: Willingness to collaborate to provide excellent customer service and reach goals.
- Flexibility: Availability to work shifts that may include evenings, weekends and some bank holidays.
Benefits
- Attractive rates of pay
- Paid holidays
- Additional leave for birthdays and special occasions
- 20% colleague discount in Stores
- Discretional annual bonus scheme
- Access to other discounts and benefits
- Opportunity to do charity work in your local community
- Career progression
About Us
At Pets at Home, everything we do is about understanding and caring for pets. Pets are amazing. If we’re down, they lift us up. If we’re lonely, they’re our company. If we need a friend, they listen. Pets improve our health, life expectancy, and reduce stress. Our trusted retail colleagues are here to give pets and their people exactly what they need. Our Vets for Pets colleagues are their voice when they can’t tell us what\\\’s wrong. Our charitable foundation takes care of pets and their people in need. We are a family with a shared love of animals and a commitment to diversity and inclusion. We encourage our people to be their best selves and welcome diverse contributions.
Important Notice
We may close this vacancy earlier than the specified closing date if we receive a sufficient number of applications to manage the process effectively and ensure a positive experience for all candidates. Our preferred method of contact is via email; please check your junk/spam folder regularly to ensure you receive our communications.
News and Alerts
Expiry Date: 18-09-2025
#J-18808-Ljbffr
Store Colleague employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pets at Home. Understand their values and what makes them tick. This way, you can show off your passion for pets and customer service during your chat.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions like how you handle customer complaints or work in a team. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows you care about the role and respect the company. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your enthusiasm for animals and how it connects to the role of a Store Colleague.
Tailor Your Application: Make sure to customise your application to reflect the skills and qualities mentioned in the job description. Highlight your customer service experience and problem-solving abilities to show us you’re the perfect fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well so we can easily see why you’d be a great addition to our store. Remember, first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pets at Home
✨Know Your Pets
Brush up on your knowledge about different pets and their needs. Being able to discuss various pet care topics will show your passion and expertise, which is exactly what Pets at Home values in a Store Colleague.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this aligns perfectly with the role's focus on outstanding service.
✨Demonstrate Team Spirit
Be ready to talk about your experiences working in a team. Highlight how you’ve collaborated with others to achieve goals, as teamwork is crucial in providing excellent customer service at Pets at Home.
✨Ask Thoughtful Questions
Prepare some questions to ask your interviewers about the company culture, training opportunities, or how they support their staff. This shows your eagerness to learn and engage with the team, which is a key trait for a successful Store Colleague.
