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For Companies At a Glance
- Tasks: Deliver outstanding customer service and maintain top pet care standards.
- Company: Join the passionate team at Pets at Home, dedicated to pets and their owners.
- Benefits: Enjoy competitive pay, paid holidays, and a 20% discount in stores.
- Why this job: Make a difference in the lives of pets and their owners while building strong relationships.
- Qualifications: Great communication skills and a passion for learning and teamwork.
- Other info: Flexible shifts with opportunities for career progression and community charity work.
Overview
Part-timeStore Colleague position at Pets at Home, Worcester. Salary: £12.21 per hour. Hours: 16 contracted hours per week. Location: 2, Blackpole Retail Park, Blackpole Road, Worcester, West Midlands, WR3 8PQ. Contract Type: Permanent. Availability across 3 days, including weekends from 7am.
Responsibilities
As a Store Colleague, you’ll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You’ll also build strong customer relationships, enhancing their experience with us.
What You Will Bring
- Outstanding Customer Service: Providing personalised and attentive service so every customer feels appreciated and understood.
- Strong Communication Skills: Verbal and written communication to engage with customers and convey information clearly.
- Effective Problem-Solving: Addressing customer questions and resolving issues quickly and efficiently.
- Eagerness to Learn: Interest in ongoing learning and professional development.
- Target Focus: Understanding the importance of setting and achieving targets in a retail setting.
- Teamworking: Collaboration and teamwork to deliver excellent customer service and achieve Pet Care Centre goals.
- Flexibility: Willingness to work shifts including evenings, weekends and some bank holidays.
Benefits
- Attractive rates of pay
- Paid holidays
- Additional leave for birthdays and special occasions
- 20% colleague discount in Stores
- Discretional annual bonus scheme
- Access to other discounts and benefits
- Opportunity to do charity work in your local community
- Career progression
About Us
Pets at Home is focused on understanding and caring for pets. We are a community of colleagues who care for pets and their people, with Vets for Pets colleagues and pet groomers supporting our customers. Our charitable foundation helps pets and their people in need. We are a family with a shared love of animals and a commitment to diversity and inclusion.
Additional Information
We may close this vacancy earlier than the specified closing date if we receive a sufficient number of applications. Our preferred method of contact is via email; please check your junk/spam folder regularly to ensure you receive communications.
Organisation: Pets at Home
Date Posted: 15-09-2025
Expiry Date: 17-09-2025
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Store Colleague employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pets at Home. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their pet-loving community.
✨Tip Number 2
Practice your customer service skills! Since you'll be providing outstanding service as a Store Colleague, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your teamwork spirit! Pets at Home values collaboration, so be prepared to discuss how you've worked effectively in teams before. Highlight any specific situations where you helped achieve a common goal or resolved a conflict.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Pets at Home family. Don’t forget to check your email regularly for updates!
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your connection with animals. This will show us that you truly understand our mission at Pets at Home.
Tailor Your Application: Make sure to customise your application to reflect the skills and qualities mentioned in the job description. Highlight your customer service experience and any teamwork examples that demonstrate how you can contribute to our store's success.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but also appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pets at Home
✨Know Your Stuff About Pets
Before heading into the interview, brush up on your knowledge of pet care and the products offered at Pets at Home. Being able to chat confidently about different pets and their needs will show your passion and commitment to the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Think of specific situations where you went above and beyond to help a customer, as this is key for a Store Colleague position.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be ready to discuss how you've successfully worked with others in previous jobs. Share stories that highlight your ability to collaborate and support your colleagues to achieve common goals.
✨Be Flexible and Open-Minded
Pets at Home values flexibility, so express your willingness to work various shifts, including weekends and evenings. Show enthusiasm for learning new things and adapting to the fast-paced retail environment.
