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Store Colleague
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Pets at Home
Store Colleague

Store Colleague

Retford Part-Time No home office possible
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Pets at Home

At a Glance

  • Tasks: As a Store Colleague, you'll provide top-notch customer service and ensure pet care standards.
  • Company: Pets at Home is dedicated to understanding and caring for pets and their owners.
  • Benefits: Enjoy competitive pay, paid holidays, birthday leave, discounts, and career progression opportunities.
  • Why this job: Join a passionate team that values pets and fosters a supportive work culture.
  • Qualifications: No specific experience required; just bring your enthusiasm for pets and great communication skills.
  • Other info: Flexible hours available, including weekends, with a focus on teamwork and adaptability.

Join to apply for the Store Colleague role at Pets at Home

16 hours ago Be among the first 25 applicants

Join to apply for the Store Colleague role at Pets at Home

Part-time, £12.21 – £12.21 per hour

Ref: 34322

Salary: £12.21 – £12.21 per hour

Hours: Part-time

Contracted Hours: 16

Contract Type: Permanent

Location: Unit 7, Northern Tower Retail Park, London Road, Retford, DN22 6DS

Description

Store Colleague – Retford

Brand new store opening in Nottinghamshire – we have lots of exciting opportunities available with various hours to suit your needs. Come and talk to us!

Shifts between 6:00am-8:00pm

Training – Pets at Home, Retford, DN22 6DS

Are you passionate about pets and providing exceptional customer service? We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres. You will play a vital part in ensuring our customers have an outstanding experience that sets us apart and fosters loyalty to our great brands.

The Role

As a Store Colleague, you\’ll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You\’ll also build strong customer relationships, enhancing their experience with us.

What You Will Bring With You

  • Outstanding Customer Service: Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
  • Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
  • Effective Problem-Solving: Skilled in addressing customer questions and resolving issues quickly and efficiently.
  • Eagerness to Learn: A keen interest in ongoing learning and professional development.
  • Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
  • Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
  • Adaptability: Open to adjusting to customer needs and working flexible hours, including weekends and holidays

Benefits

  • Attractive rates of pay
  • Paid holidays
  • Additional leave for birthdays, and special occasions
  • 20% colleague discount in Stores
  • Discretional annual bonus scheme
  • Access to other discounts and benefits
  • Opportunity to do charity work in your local community
  • Career progression

About Us

At Pets at Home, everything we do is about understanding and caring for pets. Pets are amazing. If we’re down, they lift us up. If we’re lonely, they’re our company. If we need a friend, they listen.

Pets improve our health. Increase our life expectancy. Lower our blood pressure. They make us think. Make us care.

And because pets are the best, they deserve the best. At Pets at Home, our trusted retail colleagues are here to give pets and their people exactly what they need. Our Vets for Pets colleagues are their voice when they can’t tell us what’s wrong. Our pet groomers are here to help them look and feel good. Our charitable foundation takes care of pets and their people in need.

We’re one pet family with a shared love of the animals who make us who we are. We know that there’s nothing like the bond between pet and owner – many of us are pet owners too. And we’re here to make that bond stronger than ever.

We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications. This allows our team to manage applications efficiently and ensure a positive experience for all candidates.

Our preferred method of contact is via email. To ensure you receive our communications, kindly check your junk or spam folder regularly.

“We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”

Organisation: Pets at Home

Date Posted: 28-08-2025

Expiry Date: 31-08-2025

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Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Part-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Retail

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Store Colleague employer: Pets at Home

At Pets at Home, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and fosters personal growth. Our new store in Retford provides flexible part-time hours, competitive pay, and a range of benefits including a generous colleague discount and opportunities for career progression, all while working in a team that shares a passion for pets and customer service.
Pets at Home

Contact Detail:

Pets at Home Recruiting Team

View Pets at Home Profile

StudySmarter Expert Advice 🤫

We think this is how you could land Store Colleague

✨Tip Number 1

Familiarise yourself with Pets at Home's values and mission. Understanding their commitment to pet care and customer service will help you align your responses during any interviews or conversations with the team.

✨Tip Number 2

Show your passion for pets! Be prepared to share personal stories or experiences that highlight your love for animals, as this can set you apart from other candidates who may not have that same connection.

✨Tip Number 3

Practice your communication skills. Since strong communication is key for a Store Colleague role, consider role-playing common customer interactions with friends or family to build your confidence.

✨Tip Number 4

Be ready to discuss your flexibility regarding working hours. Since the role requires shifts between 6:00am-8:00pm, demonstrating your willingness to adapt to various schedules can make you a more attractive candidate.

We think you need these skills to ace Store Colleague

Outstanding Customer Service
Strong Communication Skills
Effective Problem-Solving
Eagerness to Learn
Target Focus
Teamworking
Adaptability
Time Management
Attention to Detail
Basic Retail Knowledge
Sales Skills
Conflict Resolution
Empathy
Product Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Store Colleague role. Emphasise your customer service experience, communication skills, and any previous retail work.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and customer service. Mention specific examples of how you've provided excellent service in the past and why you want to work at Pets at Home.

Highlight Key Skills: In your application, clearly outline your problem-solving abilities, eagerness to learn, and teamwork experience. These are crucial for the Store Colleague position and will help you stand out.

Follow Application Instructions: Ensure you follow all application instructions carefully. This includes submitting your application through the correct channel on the StudySmarter website and checking for any additional documents required.

How to prepare for a job interview at Pets at Home

✨Show Your Passion for Pets

Make sure to express your love for animals during the interview. Share personal stories about your pets or experiences with animals, as this will resonate with the hiring team at Pets at Home.

✨Demonstrate Excellent Customer Service Skills

Prepare examples of how you've provided outstanding customer service in the past. Highlight situations where you went above and beyond to help a customer, as this is crucial for the Store Colleague role.

✨Be Ready to Discuss Teamwork

Since teamwork is essential in retail, think of instances where you've successfully collaborated with others. Be prepared to discuss how you contribute to a positive team environment.

✨Prepare for Problem-Solving Scenarios

Anticipate questions that assess your problem-solving abilities. Think of specific challenges you've faced in previous roles and how you resolved them, showcasing your ability to think on your feet.

Store Colleague
Pets at Home
Location: Retford
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