Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Store Colleague, providing top-notch customer service and pet care.
- Company: Pets at Home is dedicated to understanding and caring for pets and their owners.
- Benefits: Enjoy competitive pay, paid holidays, birthday leave, discounts, and career progression opportunities.
- Why this job: Be part of a passionate team that values pets and fosters a supportive community.
- Qualifications: Strong communication skills, eagerness to learn, and a passion for pets are essential.
- Other info: Flexible shifts required, including weekends and bank holidays.
Join to apply for the Store Colleague role at Pets at Home
1 day ago Be among the first 25 applicants
Join to apply for the Store Colleague role at Pets at Home
Part-time, £12.21 – £12.21 per hour
Ref: 33782
Salary: £12.21 – £12.21 per hour
Hours: Part-time
Contracted Hours: 16
Contract Type: Permanent
Location: 2, Osier Way, Buckingham, Buckinghamshire, MK18 1TG
Description
Store Colleague
Are you passionate about pets and providing exceptional customer service? We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres. You will play a vital part in ensuring our customers have an outstanding experience that sets us apart and fosters loyalty to our great brands.
The Role
As a Store Colleague, you\’ll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You\’ll also build strong customer relationships, enhancing their experience with us. Sundays shifts will be required.
What You Will Bring With You
- Outstanding Customer Service: Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
- Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
- Effective Problem-Solving: Skilled in addressing customer questions and resolving issues quickly and efficiently.
- Eagerness to Learn: A keen interest in ongoing learning and professional development.
- Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
- Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
- Flexibility, Flexible to work shifts that may include evenings, weekend and some bank holidays
Benefits
- Attractive rates of pay
- Paid holidays
- Additional leave for birthdays, and special occasions
- 20% colleague discount in Stores
- Discretional annual bonus scheme
- Access to other discounts and benefits
- Opportunity to do charity work in your local community
- Career progression
About Us
At Pets at Home, everything we do is about understanding and caring for pets.
Pets are amazing. If we’re down, they lift us up. If we’re lonely, they’re our company. If we need a friend, they listen.
Pets improve our health. Increase our life expectancy. Lower our blood pressure. They make us think. Make us care.
And because pets are the best, they deserve the best. At Pets at Home, our trusted retail colleagues are here to give pets and their people exactly what they need. Our Vets for Pets colleagues are their voice when they can’t tell us what’s wrong. Our pet groomers are here to help them look and feel good. Our charitable foundation takes care of pets and their people in need.
We’re one pet family with a shared love of the animals who make us who we are. We know that there’s nothing like the bond between pet and owner – many of us are pet owners too. And we’re here to make that bond stronger than ever.
We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications. This allows our team to manage applications efficiently and ensure a positive experience for all candidates.
Our preferred method of contact is via email. To ensure you receive our communications, kindly check your junk or spam folder regularly.
“We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”
Organisation: Pets at Home
Date Posted: 07-08-2025
Expiry Date: 08-08-2025
- Apply
- Back to search results
Apply now
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
Referrals increase your chances of interviewing at Pets at Home by 2x
Get notified about new Store Assistant jobs in Buckingham, England, United Kingdom.
Milton Keynes, England, United Kingdom 2 weeks ago
Milton Keynes, England, United Kingdom 18 hours ago
Bicester, England, United Kingdom 3 weeks ago
Bletchley, England, United Kingdom £12.21-£12.21 1 day ago
Assistant Store Manager (M/F) – OPENING – Bicester (UK) – CDI full time
Bicester, England, United Kingdom 1 week ago
Bicester, England, United Kingdom 5 days ago
Store Manager (M/F) – New Opening October 2025 – Bicester (UK) – CDI full time
Bicester, England, United Kingdom 3 weeks ago
Bicester, England, United Kingdom 6 days ago
Bicester, England, United Kingdom 1 month ago
Bicester, England, United Kingdom 1 day ago
Milton Keynes, England, United Kingdom 1 month ago
Milton Keynes, England, United Kingdom 3 weeks ago
Bicester, England, United Kingdom 2 weeks ago
Bicester, England, United Kingdom 4 weeks ago
Oxford, England, United Kingdom 5 months ago
Bicester, England, United Kingdom 3 weeks ago
Assistant Store Manager / Dispensing Optician
Oxford, England, United Kingdom 2 months ago
Bicester, England, United Kingdom 1 week ago
Bicester, England, United Kingdom 2 weeks ago
Milton Keynes, England, United Kingdom 6 days ago
Oxford, England, United Kingdom 2 weeks ago
Bicester, England, United Kingdom 1 week ago
Towcester, England, United Kingdom 1 week ago
Assistant Store Manager – Bicester Village (m/w/d)
Bicester, England, United Kingdom 1 week ago
Bicester, England, United Kingdom 2 days ago
Bicester, England, United Kingdom 4 weeks ago
Bicester, England, United Kingdom 1 week ago
Bicester, England, United Kingdom 2 weeks ago
Milton Keynes, England, United Kingdom 3 days ago
Towcester, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Store Colleague employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Show your passion for pets during the interview. Share personal stories about your experiences with animals, as this will resonate with the hiring team and demonstrate your genuine interest in the role.
✨Tip Number 2
Familiarise yourself with Pets at Home's products and services. Being knowledgeable about their offerings will help you engage in meaningful conversations with the interviewers and show that you're proactive.
✨Tip Number 3
Prepare to discuss how you handle customer service scenarios. Think of examples where you've gone above and beyond for a customer, as this aligns with the company's focus on exceptional service.
✨Tip Number 4
Demonstrate your teamwork skills by sharing experiences where you've successfully collaborated with others. This is crucial for the Store Colleague role, as you'll be working closely with your team to enhance customer experiences.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Highlight Your Passion for Pets: In your application, make sure to express your enthusiasm for pets and how it drives your desire to provide exceptional customer service. Share any personal experiences with pets that showcase your commitment.
Demonstrate Customer Service Skills: Provide specific examples of how you've delivered outstanding customer service in previous roles. Mention situations where you went above and beyond to meet customer needs, as this aligns with the role's requirements.
Showcase Communication Abilities: Emphasise your strong verbal and written communication skills. You might include examples of how you've effectively communicated with customers or team members to resolve issues or enhance their experience.
Express Willingness to Learn: Mention your eagerness to learn and grow within the role. Highlight any relevant training or development you've pursued in the past, and express your interest in ongoing professional development opportunities.
How to prepare for a job interview at Pets at Home
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets, as this will demonstrate your genuine interest in the role and align with the company's values.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Discuss specific situations where you went above and beyond to help a customer, as this is crucial for a Store Colleague position.
✨Demonstrate Teamwork
Be ready to talk about your experience working in teams. Provide examples of how you collaborated with others to achieve a common goal, as teamwork is essential in a retail environment like Pets at Home.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the company culture, training opportunities, or the team you'll be working with. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
