Pets at Home is seeking an IT Service Desk professional to provide 1st line support, hardware/software provisioning, and onsite assistance at our Stafford Fulfilment Centre. The role operates on a shift rota with day and night coverage and a premium for nights on top of base pay.
Responsibilities include incident delivery end-to-end, accurate triage, SLA adherence, and coordination with 2nd line and suppliers to achieve timely resolutions.
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24/7 IT Service Desk Analyst (1st Line) – Multi-Shift in Stafford employer: Pets at Home
At Pets at Home, we are not just building a pet insurance business; we are creating a vibrant and innovative environment where your contributions truly matter. As a Senior Pricing Analyst, you will enjoy the unique opportunity to work with unparalleled data assets while being part of a passionate team dedicated to improving outcomes for pets and their owners. With a supportive culture that values diversity and encourages personal growth, this role offers a chance to make a significant impact in a dynamic start-up atmosphere backed by the stability of a leading brand.
