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- Tasks: Lead a passionate team to create an engaging pet care environment.
- Company: Join Pets at Home, a top UK pet care business.
- Benefits: Enjoy bonuses, generous leave, and discounts on pet products.
- Why this job: Make a real difference in the lives of pets and their owners.
- Qualifications: 1 year of retail management experience and strong leadership skills.
- Other info: Comprehensive training provided with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We’re Pets at Home, one of the UK’s leading pet care businesses. If you’re passionate about pets, you’ll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
We’re looking for a Deputy Manager to join our team in Brentford. As the Deputy Store Manager, you’ll work closely with the Store Manager to oversee the store’s day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you’ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Responsibilities:
- Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store’s overall success.
We’ll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Who we’re looking for:
- Have at least 1 year of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
Benefits:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
Don’t wait—apply now! We may close the vacancy early due to high interest.
Deputy Manager in Runcorn employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Runcorn
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching Pets at Home. Understand their values, products, and community involvement. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to management and customer service. Think about your past experiences and how they relate to the role of Deputy Manager. We want you to feel confident and ready to shine!
✨Tip Number 3
Show your passion for pets! During the interview, share your love for animals and any relevant experiences you have. Whether it's volunteering at a shelter or simply being a pet owner, let your enthusiasm for pet care come through.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Deputy Manager in Runcorn
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your passion for animals and how it connects to the role.
Highlight Your Management Experience: Make sure to emphasise your management experience in retail. We want to see how you've led teams, driven sales, and handled day-to-day operations. Use specific examples to showcase your skills!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the Deputy Manager role. Mention key responsibilities from the job description and how your experience aligns with them.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Pets at Home
✨Know Your Pets!
Since this role is all about pets, make sure you brush up on your pet knowledge. Familiarise yourself with different breeds, common health issues, and the products available at Pets at Home. This will show your passion for pets and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to inspire and lead a team. Prepare examples from your past experience where you've successfully managed a team or resolved conflicts. Highlight how you can create a fun and engaging environment for both staff and customers.
✨Understand Retail KPIs
Get to grips with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've driven sales performance in previous roles and what strategies you would implement to achieve targets at Pets at Home.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about situations where you had to manage stock control or ensure compliance with health and safety regulations. Practising these scenarios will help you respond confidently during the interview.
