Pets Insurance, part of Pets at Home, is seeking a Senior Customer Service Champion to deliver outstanding support across the full policy lifecycle. You’ll handle complex cases, mentor others and ensure compliant, fair service to customers, including vulnerable ones.
As a senior, you’ll work with cross‑functional teams to balance care and accuracy, driving improvements in call handling, billing, renewals and escalation management from a remote UK position, with travel up to once per month.
#J-18808-Ljbffr
Remote Senior Pet Insurance Customer Champion employer: Pets at Home
At Pets at Home, we are not just building a pet insurance business; we are creating a vibrant and innovative environment where your contributions truly matter. As a Senior Pricing Analyst, you will enjoy the unique opportunity to work with unparalleled data assets while being part of a passionate team dedicated to improving outcomes for pets and their owners. With a supportive culture that values diversity and encourages personal growth, this role offers a chance to make a significant impact in a dynamic start-up atmosphere backed by the stability of a leading brand.
