Pets Insurance, part of Pets at Home, is seeking a Customer Service Champion to deliver exceptional experiences across the customer journey—from quotes to policy management, billing and renewals. This role is remote with monthly travel.
You will handle live chat, email and calls, maintain accurate records, support underwriting, and ensure compliance with FCA, GDPR and Consumer Duty while helping retain valued customers.
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Remote Pet Insurance Customer Service Champion employer: Pets at Home
At Pets at Home, we are not just building a pet insurance business; we are creating a vibrant and innovative environment where your contributions truly matter. As a Senior Pricing Analyst, you will enjoy the unique opportunity to work with unparalleled data assets while being part of a passionate team dedicated to improving outcomes for pets and their owners. With a supportive culture that values diversity and encourages personal growth, this role offers a chance to make a significant impact in a dynamic start-up atmosphere backed by the stability of a leading brand.
