Receptionist SFC

Receptionist

Right now we are looking for a Receptionist to join our team at our Stafford Fulfilment Centre

The Role:
As the Receptionist, you will be responsible for delivering a proactive and effective customer service to visitors arriving at our Stafford Fulfilment Centre

Key Responsibilities:

• Greeting visitors, providing face to face and remote information and signposting
• Book in, amend and cancel all meeting room requests and preparing meeting rooms in line with SFC procedures ensuring optimum efficiency
• Ensure that all correspondence (emails and letters) are responded to and/or redirected accordingly
• Answering incoming telephone calls, ensuring calls are redirected accordingly
• Maintain office security by following safety procedures and controlling access via the reception desk
• Receive, sort and distribute daily post and deliveries
• Order stationary, printer cartridges, and other consumables for the office and ensure an accurate inventory of stock
• Provide administration support to the SFC
• Ensure the reception area are kept neat and tidy
• Maintain and update communication platforms within intranet and community groups
• Supporting with the induction preparation for new colleagues joining the SFC, including facilities orders, printing interview/onboarding packs and preparing paperwork, communication with the relevant departments on attendance lists.
• Organising and despatching uniform to new and existing colleagues, maintain uniform database and tracking system & liaise with uniform suppliers on orders and invoices
• Manage and upkeep of colleagues registers applications for car sharing
• Update signage live screens with communications from the SFC including new starter and birthday celebrations
• Responsibility for arranging onsite gym inductions and gym standards

What you’ll get in Return:

• Attractive rates of pay
• Holidays – 33 days inclusive of bank holidays, rising to 36 days after two years’ service, dependant on shift pattern
• An extra day’s holiday when it’s your birthday
• Stakeholder pension plan
• Personal Health Insurance scheme (if in Pension Scheme)
• Life assurance
• 20% Pets at Home discount scheme after 12 weeks service
• Pets at Home “Treats” voluntary benefits package

About us:
“We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”

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