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- Tasks: Manage social media and provide admin support in a friendly veterinary practice.
- Company: Join a dedicated team at Portsmouth Vets for Pets, where every member is valued.
- Benefits: Enjoy discounts, career development, and a flexible work environment.
- Why this job: Make a positive impact on pets and their owners while developing your skills.
- Qualifications: Strong admin skills and a passion for customer care; veterinary experience is a bonus.
- Other info: Embrace diversity and be part of a team that celebrates differences.
The predicted salary is between 12 - 16 £ per hour.
If you have strong administration and social media experience, we have the perfect opportunity for you at Portsmouth Vets for Pets to join the team as an Administrative Assistant / Social Media Manager! We are a busy, small animal practice with a friendly and dedicated team, where every team member is valued, supported, and encouraged to have a real impact on the way we work.
This is a full-time role (Monday-Friday, 9am-5pm). We can offer flexibility for the right candidate so please let us know if you have specific requirements.
In this position your main duties will be administration and social media management; however, you will be required to support the receptionist team and cover the occasional shift. You will be the welcoming face of the practice, supporting our clients and their pets while also helping us share our story online.
Key responsibilities include:- Creating and posting engaging social media content
- Ensuring GDPR compliance across social channels
- Managing email enquiries and filing
- Updating policies and procedures
- Handling calls, bookings, and general reception duties
- Providing exceptional client service and a warm welcome to every visitor
- Building strong relationships with clients, their pets, and our team
- Managing payments, bookings, and debt management processes
- Coordinating smooth day-to-day practice operations
- Reception/customer care experience (veterinary experience is a bonus, but not essential - training provided)
- Strong administration and IT skills, particularly Microsoft Word and Excel
- Excellent communication skills, with a compassionate and professional approach
- A confident multi-tasker with great organisation and attention to detail
- Someone who enjoys being busy, helping people and pets, and making a positive difference
- 20% discount at Vets4Pets, Pets at Home, and the Groom Room
- The salary for this role is £12.21 per hour
- Access to discounts and cashback offers
- In-house career development opportunities
- Pension scheme
- 5.6 weeks holiday allowance (including bank holidays)
- Cycle to work scheme
We take our inspiration from pets in embracing people from all walks of life, and we value, respect, and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Administrative Assistant / Social Media Manager - Portsmouth employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant / Social Media Manager - Portsmouth
✨Tip Number 1
Get to know the company! Research Portsmouth Vets for Pets and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to administration and social media management. Think about examples from your past experiences that showcase your skills and how they align with the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Administrative Assistant / Social Media Manager - Portsmouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your administration and social media skills. We want to see how your experience aligns with the role, so don’t be shy about showcasing your relevant achievements!
Show Your Personality: We’re a friendly team, so let your personality shine through in your application! Use a conversational tone and share why you’re passionate about working with pets and helping people. It’ll help us get to know the real you.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Highlight your key skills and experiences without rambling on – we’re busy too!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Portsmouth Vets for Pets!
How to prepare for a job interview at Pets at Home
✨Know Your Stuff
Before the interview, make sure you’re familiar with Portsmouth Vets for Pets and their mission. Research their social media presence and think about how you can contribute to their online story. This shows genuine interest and helps you stand out.
✨Showcase Your Skills
Prepare examples of your administration and social media experience. Think of specific situations where you’ve created engaging content or improved processes. Being able to discuss these will demonstrate your capability and confidence in the role.
✨Practice Makes Perfect
Rehearse common interview questions related to client care and multitasking. Consider how you would handle various scenarios, like managing a busy reception or dealing with an upset client. This will help you articulate your thoughts clearly during the interview.
✨Be Yourself
Remember, they’re looking for someone who fits into their friendly team. Don’t be afraid to show your personality and passion for helping pets and their owners. Authenticity can make a lasting impression!