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- Tasks: Lead a passionate team to create an amazing shopping experience for pet lovers.
- Company: Join Pets at Home, a top UK pet care business that values community and pets.
- Benefits: Comprehensive training, flexible shifts, and a fun work environment.
- Why this job: Make a real difference in the lives of pets and their owners every day.
- Qualifications: 1 year of retail management experience and a love for pets.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
We’re Pets at Home, one of the UK’s leading pet care businesses. If you’re passionate about pets, you’ll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
We’re looking for a Deputy Manager to join our team in Oldbury. As the Deputy Store Manager, you’ll work closely with the Store Manager to oversee the store’s day‑to‑day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you’ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Your key responsibilities will include:
- Inspiring and leading your team to create a fun, engaging, and customer‑focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store’s overall success.
We’ll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Who are we looking for?
- Have at least 1 year of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7‑day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Don’t wait—apply now! We may close the vacancy early due to high interest.
Deputy Store Manager - Oldbury employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager - Oldbury
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching Pets at Home. Understand their values, products, and community involvement. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership stories! As a Deputy Store Manager, you'll need to inspire and lead your team. Think of examples from your past where you've successfully managed a team or resolved conflicts. Share these stories during your interview to demonstrate your skills.
✨Tip Number 3
Be ready to discuss KPIs! Since driving sales performance is key in this role, come prepared to talk about how you've achieved targets in previous positions. Use specific numbers and results to back up your claims—this will impress the hiring team!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the store's culture or future goals. This shows your enthusiasm for the role and helps you determine if it's the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Deputy Store Manager - Oldbury
Some tips for your application 🫡
Show Your Passion for Pets: Make sure to highlight your love for pets in your application. We want to see that you’re not just looking for a job, but that you genuinely care about providing the best for our furry friends and their owners.
Tailor Your Experience: When detailing your management experience, relate it directly to retail and how it can benefit our store. We’re looking for someone who can inspire a team and drive sales, so make those connections clear!
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your application. Share your unique experiences and how they’ve shaped your approach to leadership and customer service.
Apply Through Our Website: To ensure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our team!
How to prepare for a job interview at Pets at Home
✨Know Your Stuff About Pets
Since you're applying to a pet care business, brush up on your knowledge about different pets and their needs. Familiarise yourself with the products and services offered by Pets at Home, as this will show your passion for pets and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to inspire and lead a team. Prepare examples from your past experience where you've successfully managed a team, resolved conflicts, or driven sales performance. This will demonstrate your capability to take charge when the Store Manager is unavailable.
✨Understand the Role's Responsibilities
Make sure you fully understand the key responsibilities of the Deputy Store Manager role. Be ready to discuss how you would handle day-to-day operations, stock management, and compliance with health and safety. This shows that you're not just interested in the job, but also committed to excelling in it.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of situations where you've had to think on your feet or make quick decisions, especially in a retail environment. This will help you stand out as a candidate who can handle the pressures of the role.
