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- Tasks: Lead a passionate team to create an engaging pet care environment and drive sales.
- Company: Join Pets at Home, a top UK pet care business that values community and pets.
- Benefits: Enjoy annual bonuses, generous leave, birthday off, and great discounts on pet products.
- Why this job: Make a real difference in the lives of pets and their owners while developing your career.
- Qualifications: 2 years of retail management experience and a passion for delivering exceptional results.
- Other info: Comprehensive training provided with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
We’re Pets at Home, one of the UK’s leading pet care businesses. If you’re passionate about pets, you’ll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
We’re looking for a Deputy Manager to join our team in Oldbury. As the Deputy Store Manager, you’ll work closely with the Store Manager to oversee the store’s day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you’ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Your key responsibilities will include:
- Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store’s overall success.
We’ll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Who are we looking for?
- Have at least 2 years of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
Benefits:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! Don’t wait—apply now! We may close the vacancy early due to high interest.
Deputy Manager in Oldbury employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Oldbury
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in retail or know someone at Pets at Home. A personal connection can give you the inside scoop and might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching Pets at Home’s values and behaviours. Show us that you’re not just passionate about pets but also align with our mission to create a better world for them and their owners.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past management experience where you inspired your team or drove sales. We want to see how you can bring that energy to our store in Oldbury.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team!
We think you need these skills to ace Deputy Manager in Oldbury
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your passion for animal care and how it aligns with our values at Pets at Home.
Highlight Your Management Experience: Make sure to emphasise your management experience in retail. We want to see how you've led teams, driven sales, and handled day-to-day operations. Use specific examples to showcase your skills!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and qualities we’re looking for in a Deputy Manager. Show us why you’re the perfect fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Pets at Home
✨Know Your Stuff About Pets
Since you're applying to a pet care business, make sure you brush up on your knowledge about different pets and their needs. Familiarise yourself with the products and services offered by Pets at Home, as well as any recent trends in pet care. This will show your passion for pets and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to inspire and lead a team. Prepare examples from your past management experience where you've successfully motivated your team or resolved conflicts. Highlight your communication skills and how you can create a fun, engaging environment for both staff and customers.
✨Understand Retail Operations
Make sure you have a solid grasp of retail operations, including stock management and compliance with health and safety regulations. Be ready to discuss how you've driven sales performance and achieved KPIs in previous roles. This will demonstrate that you’re not just passionate about pets but also about running a successful store.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about situations where you had to act as a Duty Manager or handle a challenging customer. Practising these scenarios will help you articulate your thought process and decision-making skills during the interview.
