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- Tasks: Lead a talented team in delivering top-notch dog grooming services.
- Company: Join Pets at Home, a passionate pet care company with a supportive culture.
- Benefits: Competitive salary, commission, 28 days leave, and discounts on pet products.
- Why this job: Shape grooming standards and make pets look their best while mentoring others.
- Qualifications: Experience in dog grooming and a friendly, customer-focused attitude.
- Other info: Diverse environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 30000 £ per year.
Location: 1, Mercia Retail Park, Abbey Road, Pity Me, Durham, County Durham, DH1 5GB
Salary: £28,000 - £30,000 per annum
Hours: Full-time (39 contracted hours)
Contract Type: Permanent
At Pets at Home, we’re passionate about pets and it shows. Our Pet Care Centres across the UK include grooming salons, retail stores, and veterinary practices, all dedicated to delivering the very best care for pets and the people who love them. We believe in creating welcoming, supportive environments where team members can thrive. If you share our love for pets and our commitment to excellence, we’d love to meet you.
As a Head Stylist, you’ll play a pivotal role in the success of our Pets Grooming salon, combining hands-on grooming expertise with inspiring leadership. This is more than just a grooming role – it’s your opportunity to shape salon standards, mentor a talented team, and ensure every pet leaves looking and feeling their best.
What You’ll Do
- Deliver full, high-quality grooms with confidence and precision across a variety of breeds
- Set the benchmark for grooming standards within the salon through a hands-on leadership approach
- Support and guide your team, sharing advanced grooming techniques and developing their skills
- Create a welcoming, customer-focused environment that delights pet owners
- Work closely with the Store Manager to drive salon performance, efficiency, and customer satisfaction
- Experienced and confident in all aspects of dog grooming, from bathing and drying to breed-specific styling and finishing
- Customer-focused, with a friendly and professional approach
- Flexible and reliable, able to work a variable schedule across six days a week (minimum 24 hours/week with potential for more during busy periods)
- Team oriented, with a positive attitude and a willingness to learn and grow in a fast-paced retail environment
- Goal driven, with experience in target-led environments (preferred, but not essential)
Why Join Us?
- Attractive rates of pay plus commission, subject to targets
- 28 days paid annual leave, which will rise to 33 days after 2 years (includes 8 bank holidays and will be pro-rated calculated on your contracted hours)
- Extra day off for your birthday
- Life Assurance – 4 times your annual salary
- Company pension contribution of 4%
- Colleague discount of 20% across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own brand
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Head Stylist - Dog Groomer in North East employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Stylist - Dog Groomer in North East
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pets at Home and their grooming standards. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Show off your skills! Bring a portfolio of your best grooming work to the interview. Visuals can speak volumes, and it’s a great way to demonstrate your expertise and creativity in dog grooming.
✨Tip Number 3
Be ready to chat about teamwork! Since this role involves mentoring and leading a team, be prepared to share examples of how you've successfully worked with others in the past. Highlight your leadership style and how you inspire those around you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Pets at Home family!
We think you need these skills to ace Head Stylist - Dog Groomer in North East
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your commitment to animal care and grooming. We want to see that you’re not just looking for a job, but that you genuinely care about making pets look and feel their best.
Highlight Your Grooming Skills: Make sure to detail your grooming expertise in your application. Whether it’s breed-specific styling or advanced techniques, we want to know what you bring to the table. Don’t be shy – this is your chance to showcase your skills and experience!
Emphasise Team Leadership: As a Head Stylist, leadership is key! In your application, talk about any previous experience you have in mentoring or leading a team. We’re looking for someone who can inspire others, so share how you’ve helped colleagues grow in their roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Pets at Home
✨Know Your Grooming Techniques
Brush up on your grooming skills and be ready to discuss specific techniques for different breeds. Show your passion for dog grooming by sharing examples of your past work and how you've handled various grooming challenges.
✨Showcase Your Leadership Skills
As a Head Stylist, you'll need to inspire and guide your team. Prepare to talk about your leadership style and provide examples of how you've mentored others in the past. Highlight any experience you have in setting standards and improving team performance.
✨Emphasise Customer Focus
Pets at Home values a customer-focused approach, so be ready to discuss how you create a welcoming environment for pet owners. Share stories that demonstrate your ability to connect with customers and ensure their pets receive the best care.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult customer or managing a busy salon day. Think through your responses ahead of time, focusing on problem-solving and maintaining high grooming standards under pressure.