Location:We welcome applications from those looking for hybrid working, based 2 days per week in our Handforth (Cheshire) Office
Contract: 6 Month Maternity Cover
About the Role
As an Ecommerce Trading Executive, you will support the delivery of the digital sales performance for your assigned categories. Working closely with the Ecommerce Trading Manager, Buying, Marketing, and Optimisation teams, you will help execute the online trading plan, ensuring that products, content, and promotions deliver strong commercial results and an exceptional customer experience.
Key Responsibilities – What you’ll be doing
- Use analytics tools to understand the full customer journey from entry point to checkout.
- Continuously optimise the customer journey so shoppers can easily navigate categories, boosting conversion and profitable sales.
- Own and develop category taxonomy, filters, and facets — ensuring they stay aligned with new product launches and emerging trends.
- Analyse and improve onsite search functionality to enhance product discoverability and user experience.
- Work with campaign and content teams to optimise landing pages and promotional content for relevance and performance.
- Ensure product placement, banners, and category structures are fully optimised to drive engagement and sales.
- Support the Ecommerce Trading Manager with delivering the trading strategy across your categories.
- Monitor daily and weekly performance, highlighting key trends, risks, and opportunities.
- Collaborate with trading, buying, and marketing teams to understand new ranges, target audiences, and commercial objectives.
- Work with merchandising and supply teams to optimise stock levels and allocation.
- Partner with content and design teams to deliver engaging, conversion‑focused onsite content.
- Optimise onsite search terms, navigation pathways, and filters to make products easy to find.
- Work closely with the Optimisation team to identify opportunities to improve conversion and AOV through cross‑sells, recommendations, and enhanced PDP content.
- Track and analyse key analytics (e.g., PLP‑to‑PDP rates, search results performance, bounce rates) and provide actionable insights.
- Stay up to date with industry trends, competitor activity, and emerging technologies to support optimisation strategies.
- Monitor competitor pricing, promotions, and product ranges, feeding insights into trading and buying teams.
- Produce daily, weekly, and monthly trading reports using tools such as Power BI and Google Analytics.
- Track core KPIs including sessions, conversion, AOV, and revenue, sharing insights with the Digital Trading Manager.
- Support with performance reviews, reforecasting, and ensuring data accuracy in collaboration with Analytics and Finance teams.
- Liaise with cross‑functional teams (Buying, Marketing, CRM, Optimisation, Content) to deliver category plans.
- Work with Product Upload and Digital Operations to ensure products go live on time with accurate information.
- Attend cross‑functional trade meetings, providing supporting analysis and contributing ideas for continuous improvement.
About You
- 2–4 years’ experience in eCommerce, digital trading, or online merchandising
- Strong commercial awareness and understanding of trading levers.
- Proficient in Microsoft Excel and PowerPoint; experience with Google Analytics or Power BI preferred.
- Detail‑oriented with a passion for online retail and customer experience.
- Excellent communication and organisational skills, with the ability to manage multiple priorities.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you.
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Ecommerce Trading & Optimisation Executive - 6 Month FTC in Manchester employer: Pets at Home
At Pets at Home, we are not just building a pet insurance business; we are creating a vibrant and innovative environment where your contributions truly matter. As a Senior Pricing Analyst, you will enjoy the unique opportunity to work with unparalleled data assets while being part of a passionate team dedicated to improving outcomes for pets and their owners. With a supportive culture that values diversity and encourages personal growth, this role offers a chance to make a significant impact in a dynamic start-up atmosphere backed by the stability of a leading brand.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Trading & Optimisation Executive - 6 Month FTC in Manchester
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Pets at Home are looking for when hiring for a Ecommerce Trading & Optimisation Executive - 6 Month FTC.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Pets at Home for the Ecommerce Trading & Optimisation Executive - 6 Month FTC, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Pets at Home as a Ecommerce Trading & Optimisation Executive - 6 Month FTC, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Pets at Home’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Trading & Optimisation Executive - 6 Month FTC.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Pets at Home, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Pets at Home's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Pets at Home. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Pets at Home
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Pets at Home uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Pets at Home. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
