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- Tasks: Lead a talented team in delivering top-notch grooming services for pets.
- Company: Join Pets at Home, a passionate community dedicated to pet care excellence.
- Benefits: Enjoy competitive pay, 28 days holiday, and discounts across our services.
- Why this job: Shape salon standards while working in a fun, supportive environment with fellow pet lovers.
- Qualifications: Experience in dog grooming and a customer-focused attitude are essential.
- Other info: We celebrate diversity and welcome unique contributions from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Head Stylist role at Pets at Home
Full-time, £29,000 per hour. Ref: 34464. Location: 2, Gateway Retail Park, 8 Claps Gate Lane, Beckton, London, Greater London, E6 6LG.
About Us
At Pets at Home, we’re passionate about pets and it shows. Our Pet Care Centres across the UK include grooming salons, retail stores, and veterinary practices, all dedicated to delivering the very best care for pets and the people who love them. We believe in creating welcoming, supportive environments where team members can thrive. If you share our love for pets and our commitment to excellence, we’d love to meet you.
The Role
As a Head Stylist, you’ll play a pivotal role in the success of our Pets Grooming salon, combining hands-on grooming expertise with inspiring leadership. This is more than just a grooming role — it’s your opportunity to shape salon standards, mentor a talented team, and ensure every pet leaves looking and feeling their best.
What You’ll Do
- Deliver full, high-quality grooms with confidence and precision across a variety of breeds
- Set the benchmark for grooming standards within the salon through a hands-on leadership approach
- Support and guide your team, sharing advanced grooming techniques and developing their skills
- Create a welcoming, customer-focused environment that delights pet owners
- Work closely with the Store Manager to drive salon performance, efficiency, and customer satisfaction
- Be experienced and confident in all aspects of dog grooming, from bathing and drying to breed-specific styling and finishing
- Maintain a customer-focused, friendly and professional approach
- Be flexible and reliable, able to work a variable schedule across six days a week (minimum 24 hours/week with potential for more during busy periods). The Head Stylist role is a full-time vacancy
- Work as a team with a positive attitude in a fast-paced retail environment
- Goal driven, with experience in target-led environments (preferred but not essential)
Benefits
- Attractive pay plus commission, subject to targets
- 28 days paid annual leave, rising to 33 days after 2 years (includes 8 bank holidays; pro-rata to contracted hours)
- Extra day off for your birthday
- Life Assurance – 4 times your annual salary
- Company pension contribution of 4%
- Colleague discount of 20% across the Group, including 30% off on own brand products
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. If you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Together, we’re better with pets.
Additional Details
Organisation: The Groom Room
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Design, Art/Creative, and Information Technology
Industry: Retail
London, England, United Kingdom
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Head Stylist employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Stylist
✨Tip Number 1
Familiarise yourself with the latest grooming techniques and trends. Being knowledgeable about various breeds and their specific grooming needs will not only boost your confidence but also impress the hiring team at Pets at Home.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience where you mentored or trained others. Highlighting your ability to inspire and guide a team will resonate well with the role of Head Stylist.
✨Tip Number 3
Prepare to discuss how you create a welcoming environment for both pets and their owners. Think of examples where you've gone above and beyond to ensure customer satisfaction, as this aligns perfectly with the company’s values.
✨Tip Number 4
Research Pets at Home's mission and values thoroughly. Understanding their commitment to pet care and community will help you articulate how your personal values align with theirs during the interview process.
We think you need these skills to ace Head Stylist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Head Stylist at Pets at Home. Familiarise yourself with their grooming standards and customer service expectations to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in dog grooming and any leadership roles you've held. Mention specific techniques or styles you excel in, as well as any achievements in previous positions that demonstrate your capability.
Show Your Passion for Pets: Pets at Home values a genuine love for animals. Make sure to convey your passion for pets in your application. Share personal anecdotes or experiences that showcase your commitment to pet care and customer satisfaction.
Tailor Your Application: Customise your CV and cover letter to reflect the values and behaviours of Pets at Home. Use keywords from the job description to align your skills and experiences with what they are looking for in a Head Stylist.
How to prepare for a job interview at Pets at Home
✨Show Your Grooming Expertise
Be prepared to discuss your hands-on grooming experience in detail. Highlight specific techniques you excel at and any unique styles you've mastered. This will demonstrate your confidence and expertise in dog grooming.
✨Emphasise Leadership Skills
As a Head Stylist, you'll be leading a team. Share examples of how you've mentored others or improved team performance in previous roles. This shows that you're not just a skilled groomer but also an inspiring leader.
✨Create a Customer-Focused Mindset
Discuss how you prioritise customer satisfaction in your work. Share anecdotes about how you've gone above and beyond for pet owners, as this aligns with the company's commitment to creating a welcoming environment.
✨Demonstrate Flexibility and Reliability
Since the role requires working a variable schedule, be ready to talk about your availability and willingness to adapt. Mention any past experiences where you successfully managed a flexible work schedule.