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- Tasks: Lead a passionate team to create an amazing experience for pets and their owners.
- Company: Join Pets at Home, a top pet care business in the UK.
- Benefits: Enjoy bonuses, generous leave, birthday off, and great discounts on pet products.
- Why this job: Make a real difference in the lives of pets and their owners every day.
- Qualifications: 1 year of retail management experience and a love for pets.
- Other info: Comprehensive training provided with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Who are we? We're Pets at Home, one of the UK's leading pet care businesses. If you're passionate about pets, you'll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
What's the role? We're looking for a Deputy Manager to join our team in Guernsey. As the Deputy Store Manager, you'll work closely with the Store Manager to oversee the store's day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you'll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Your key responsibilities will include:
- Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store's overall success.
We'll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Who are we looking for? We'd love to hear from you if you:
- Have at least 1 year of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
Benefits: We reward our management team with a comprehensive package designed to support your well-being, including:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! Don't wait - apply now! We may close the vacancy early due to high interest.
Deputy Manager in Guernsey employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Guernsey
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching Pets at Home. Understand their values, products, and community involvement. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership skills! As a Deputy Manager, you'll need to inspire your team. Think of examples from your past where you've successfully led a group or resolved conflicts. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 3
Show your passion for pets! Whether it's sharing your own pet stories or discussing how you would enhance customer experiences, let your love for animals shine through. This will resonate well with the hiring team and show that you fit right into their culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the Pets at Home family. Don’t miss out on this opportunity!
We think you need these skills to ace Deputy Manager in Guernsey
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your passion for animals and how it aligns with our mission at Pets at Home.
Tailor Your CV: Make sure to customise your CV for the Deputy Manager role. Highlight your management experience in retail and any specific achievements that demonstrate your ability to drive sales and lead a team effectively.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pets at Home
✨Know Your Stuff About Pets
Since this role is all about pets, make sure you brush up on your pet knowledge. Familiarise yourself with the products and services offered by Pets at Home, and be ready to discuss how you can enhance the customer experience for pet owners.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on your communication and motivational skills. Think about specific situations where you turned challenges into successes.
✨Understand Retail Operations
Get a good grasp of retail management basics, especially around stock control and health and safety compliance. Be prepared to discuss how you would handle day-to-day operations and any relevant experiences you've had in similar roles.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like handling a difficult customer or managing team performance. Practice your responses to these types of questions, highlighting your problem-solving abilities and customer service focus.
