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- Tasks: Support the store manager in daily operations and lead a passionate team.
- Company: Join Pets at Home, a community-focused pet care leader.
- Benefits: Enjoy competitive pay, staff discounts, and career development opportunities.
- Why this job: Make a difference in the lives of pets and their owners every day.
- Qualifications: Leadership skills and a love for pets are essential.
- Other info: Dynamic work environment with a focus on teamwork and community.
The predicted salary is between 28800 - 43200 £ per year.
Deputy Store Manager Designate – Bournemouth Area – 39 Hours
Who are we?
We’re Pets at Home
If you love pets, you might already know about our range of Pet Care Centres, Pets Grooming salons, and Vets for Pets practices around the UK. Our Pet Care Centres are community-focused pet care stores where local people work with local pet owners and help local pets.
What’s the role?
As a Deputy Store Manager Designate, you’ll work closely with several Store Managers in the local area to oversee the stores’ day‑to‑day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you’ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Your key responsibilities will include:
- Inspiring and leading your team to create a fun, engaging, and customer‑focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store’s overall success.
- Providing comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Who are we looking for?
- Have at least 1 year of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7‑day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
Benefits
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own‑brand products.
Join Us!
Pets just see people who don’t discriminate, and neither do we. We celebrate the diversity of our colleagues and encourage you to be yourself. Even if your skills don’t perfectly align, your unique contribution through your values and behaviours could make you a great fit for our team.
Don’t wait to apply now! We may close the vacancy early due to high interest.
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Designate Deputy Manager employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Designate Deputy Manager
✨Tip Number 1
Get to know the company! Research Pets at Home and understand their values, mission, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Having someone inside can give you the inside scoop and maybe even a referral, which can really boost your chances.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to the Deputy Store Manager role. Think about how you would handle specific situations and be ready to share your experiences that align with the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Pets at Home family!
We think you need these skills to ace Designate Deputy Manager
Some tips for your application 🫡
Show Your Passion for Pets: When you're writing your application, let your love for pets shine through! We want to see how your passion aligns with our mission at Pets at Home. Share any relevant experiences or stories that highlight your connection to animals.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Deputy Store Manager Designate role. Highlight your leadership skills and any experience in retail management. We appreciate when candidates take the time to show us why they’re a perfect fit for our team!
Be Clear and Concise: Keep your application clear and to the point. We love a well-structured application that’s easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Pets at Home
✨Know Your Stuff About Pets
Before the interview, brush up on your knowledge of pet care and the services offered by Pets at Home. Familiarise yourself with their products and any recent initiatives they’ve launched. This shows genuine interest and helps you connect with the company's mission.
✨Showcase Your Leadership Skills
As a Designate Deputy Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Community Engagement
Pets at Home values community involvement, so think about how you can contribute to local initiatives. Be ready to discuss any previous experience you have in community outreach or how you would engage with local pet owners to enhance their experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's community activities or how they support their staff’s development. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values.
